Resume of

Servando Guerra, Jr.

361-***-****

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AS OPERATIONS MANAGER FOR OVER 20+ YEARS, I HAVE ACQUIRED EXPERIENCE IN

PERSONNEL MANAGEMENT, CONTRACT ADMINISTRATION, TIME MANAGEMENT, ANALYSIS OF FINANCIAL DATA, STRATEGIC PLANNING, CUSTOMER SERVICE, CRITICAL THINKING THAT HAS LEAD TO SUCCESSFULLY MANAGING OUR COMPANY’S FINANCIAL RESOURCES WHILE MAINTAINING OUR BUSINESS COMPETITIVENESS.

IN MY TENURE, WE HAVE BEEN AWARDED FEDERAL, STATE AND COUNTY CONTRACTS WITH U.S. FOREST SERVICE, NEW ELLENTON, S.C.; U.S. CORP OF ENGINEERS, HILLSBORO, TEXAS; U.S. ARMY, FORT HOOD, BELTON, TEXAS; U.S. AGRICULTURE DEPARTMENT, WESLACO, TEXAS; NUMEROUS CONTRACTS WITH TEXAS DEPARTMENT OF TRANSPORTATION THROUGHOUT SOUTH TEXAS AND LONG-TERM CONTRACT WITH BROOKS COUNTY, FALFURRIAS, TEXAS.

OPERATIONS MANAGER: Apr 2017- PRESENT

IN 2017, GUERRA MAINTENANCE MANAGEMENT WAS SUBCONTRACTING OUR SERVICES TO SEALEVEL MANAGEMENT PERFORMING GROUND MAINTENANCE SERVICES FOR SCHLUMBERGER FACILITIES IN VON ORMY, TEXAS.

IN MAY OF 2018-2019, GUERRA MAINTENANCE MANAGEMENT WAS AWARDED A STATE CONTRACT FOR TIRE DEBRIS REMOVAL FROM ROADWAYS, WITH TEXAS DEPARTMENT OF TRANSPORTATION IN THE LAREDO DISTRICT.

IN AUGUST-OCTOBER 2020, SERVANDO GUERRA WAS HIRED BY THE U.S.CENSUS BUREAU AS A CENSUS FIELD SUPERVISOR IN THE COASTAL BEND AREA, ZONE 1, SUPERVISING 10-14 CENSUS FIELD ENUMERATORS.

IN JUNE 2020-25, GUERRA MAINTENANCE MANAGEMENT WAS AWARDED A 5-YEAR CONTRACT WITH THE NATIONAL WEATHER SERVICE AGENCY IN CORPUS CHRISTI, TEXAS.

OPERATIONS MANAGER: 1992-Present

OPERATIONS MANAGER FOR GUERRA MAINTENANCE MANAGEMENT, MANAGED CONTRACT OPPORTUNITIES WITH FEDERAL, STATE, AND COUNTY AGENCIES. DUTIES INCLUDED BUT NOT LIMITED TO THE FOLLOWING:

•COORDINATION OF COMPANY’S DAILY OPERATIONS

•FACILITATED THE USE OF HUMAN RESOURCES INCLUDING RECRUITMENT, SELECTION AND TRAINING

•EVALUATION OF JOB PERFORMANCE

•CONTRACT NEGOTIATION

•FORMULATED COMPANY POLICIES

•COMPLEX PROBLEM SOLVING

•MANAGED FINANCIAL RESOURCES

•ADMINISTRATIVE AND CLERICAL RESPONSIBILITIES

•REPORTING ON FINANCIAL DATA

•EQUIPMENT OPERATION MONITORING

•MAINTAINED COMPANY’S COMPETITIVENESS

•EMPHASIS ON CUSTOMER SATISFACTION

FACILITIES SUPERVISOR: 2002-2004

OPERATIONS SUPERVISOR FOR WORLD TECHNICAL SERVICES, A NON-PROFIT ORGANIZATION THAT EMPLOYS INDIVIDUALS WITH DISABILITIES TO PERFORM CUSTODIAL SERVICES UNDER SUPERVISION BY MENTORS FOR THE TEXAS DEPARTMENT OF TRANSPORTATION OFFICES AND ROADSIDE PARKS IN SOUTH TEXAS AREAS. DUTIES INCLUDED BUT NOT LIMITED TO THE FOLLOWING:

•SUPERVISION OF PERSONNEL WITH OR WITHOUT DISABILITIES

•MANAGED PERSONNEL RESOURCES FROM RECRUITMENT, SELECTION, TRAINING

•ADMINISTRATIVE ASSISTANCE

•EVALUATED JOB PERFORMANCE

•SCHEDULED ASSIGNMENTS

•TIME MANAGEMENT

•KNOWLEDGE OF ADMINISTRATIVE/CLERICAL PRACTICES

•EMPHASIS ON TEAMWORK

•INVENTORY CONTROL

RETAIL STORE MANAGER: 1989-1992

STORE MANAGER FOR PUEBLO TIRE COMPANY WITH LOCATIONS THROUGHOUT THE RIO GRANDE VALLEY AND COASTAL BEND AREA. DUTIES INCLUDED BUT NOT LIMITED TO THE FOLLOWING:

•SALES AND MANAGEMENT

•MANAGED DAILY STORE OPERATIONS

•PROJECTED MONTHLY SALES FORECAST

•COMPUTED DAILY ACCOUNTING REPORTS

•COMPLIED DAILY FINANCIAL REPORTS WITH DEPOSITS

•SUPERVISED STORE PERSONNEL

•RESOLVE CUSTOMERS CONCERNS

•ASSESSED CUSTOMER NEEDS

•EMPHASIS IN CUSTOMER SATISFACTION

EDUCATION

TEXAS A & M UNIVERSITY AT KINGSVILLE, TEXAS. BACHELOR OF BUSINESS ADMINISTRATION WITH DEGREE IN MANAGEMENT WITH MARKETING EMPHASIS IN MAY 1980.

TRAINING&CERTIFICATIONS

MICROSOFT A+ CORE TECHNICIAN CERTIFIED SINCE 2001.

HUMAN RESOURCES MANAGEMENT CERTIFICATION STUDIES AT TEXAS A&M UNIVERSITY IN CORPUS CHRISTI, TEXAS ON MARCH 2008.

CISCO NETWORKING ACADEMY TRAINING AT DEL MAR COLLEGE, CORPUS CHRISTI, TEXAS IN JANUARY 2015 - MAY 2017. TRAINING CERTIFICATE: NETWORKING TECHNOLOGY-CISCO-2017.

MILITARY: VIETNAM-ERA VETERAN

HONORABLE DISCHARGED FROM THE UNITED STATES MARINE CORPS IN 1974.

TRAINED IN FIELD RADIO COMMUNICATIONS SPECIALIZING IN MULTI-RADIO COMMUNICATIONS. ADDITIONAL, TRAINING IN NUCLEAR, BIOLOGICAL, AND CHEMICAL WARFARE.

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