Shirley Porter 530-***-****

*** ********** ***

Hamilton City, CA 95951 ad4dva@r.postjobfree.com

SKILLS AND QUALIFICATIONS

Extensive Retail Experience

Experienced in Inside and Outside Sales

Friendly, Outgoing and Cheerful Outlook

Telemarketing, Customer Service

Microsoft Word, Excel, PowerPoint

Initiative-taking; Initiative-taker

Able to Work Independently or as a Team Member

EDUCATION

Oroville Adult Education; Oroville, CA

Office Technology 2014

Butte Community College; Oroville, CA

General Studies/Addiction Studies 2012-2014

PROFESSIONAL EXPERIENCE

Accounts Manager 2021-2022

Results Radio and Digital, Chico, CA

Telemarketing and Schedule Appointments 2017

Selig Construction

Telemarketing and Schedule Appointments 2015

Gallagher’s Heating and Air

IHSS 2014-2021

Chico Catering, Chico, CA 2014-2015

Special event occasions including weddings, parties, and formal events.

Freight Broker/Sales and Service, Customer Service

A.K. Transportation, Salt Lake City, UT 2011-2014

Dispatching, negotiated freight rates, pick-up, and delivery appointments,

Monitored progress of driver’s and solved driver issues

Driver/Fleet Manager

C.R. England, Salt Lake City, UT 1998-2003

Managed sixty drivers.

Dispatched freight

Tracked loads.

Managed delivery time, on-time drivers, driver home times and driver issues

Received “Special Recognition on 3 Different Occasions for Driver of the Month”

Owner of 5 Retail Floral Shops, CA 1974-1998

Selling, buying, marketing, designing

Ordering and inventory control

Scheduling and planning deliveries

Excellent customer service skills

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