General Manager Customer Service
Resume:
Misti Perry
Big Stone Gap, VA *****
******.*******@*****.***
I am always up for a challenge,hard worker,and very punctual. I enjoy learning new things everyday and I catch on very quickly
Work Experience
General Manager
Dairy Queen - Big Stone Gap, VA
July 2015 to August 2020
I had from 14-21 employees. Conducted interviews, bi-wewkly payroll, obtained SDS Data sheets on all cleaning supplies, daily temperatures on food,cleaned to health department standards, cooked, drive thru,monthly and weekly inventory
Education
Certified in Organizational Management
Richmond Community College - Richmond, VA
June 2020 to June 2020
Certified in Leadership
Center of Leadership Studies - Richmond, VA
June 2020 to June 2020
Certified in Safe Serve
Mountain Empire Community College - Big Stone Gap, VA May 2019 to May 2019
Some college in Business
Mountain Empire Community College - Big Stone Gap, VA August 2011 to March 2013
Skills
• Payroll
• Customer service
• Cooking
• Cleaning
• Interviewing
• Inventory control
• Food safety
• Food waste mitigation
• Quick service & fast food restaurant
• Supervising experience
• Serving
• Leadership
• Restaurant experience
• Hospitality
• Guest services
• Profit & Loss
• Restaurant Management
• Management
• Recruiting
Awards
Pride Award
July 2019
All Dairy Queens are inspected once a year and this inspection determines if the store wins the Pride Award. The store has been open for 30 yrs and I was the first General Manager to receive the award Certifications
Food Handler Certification
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