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Customer Service Overnight Stocker

Location:
Philadelphia, PA
Salary:
35000
Posted:
March 16, 2024

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Resume:

Darryl Pollard

Philadelphia, PA 484-***-**** ad4dls@r.postjobfree.com

Professional Summary

Detail-oriented and reliable Overnight Stocker with over 19 years of experience in fast-paced grocery store settings. Proven track record of efficiently handling inventory management, product stocking, and customer service. Adept at maintaining cleanliness and safety standards. Seeking to leverage skills and extensive experience in a new role at a dynamic retail organization.

Experience

The Fresh Grocer, Upper Darby, PA — Grocery Stocker November 2010 - PRESENT

● Labeled products, rotated stock, and fronted merchandise for an appealing display, enhancing shopping experience and store aesthetics.

● Reviewed printed tickets or digital orders to retrieve item numbers and merchandise locations, streamlining order fulfillment and inventory processes.

● Ensured product quality by conducting thorough inspections on 100+ products nightly, adhering to grocery standards and contributing to the store's reputation for excellence.

● Improved waste management by accurately sorting and scanning, aligning with sustainability goals and contributing to a 15% reduction in waste through efficient recycling practices.

● Maintained clean, organized aisles and storage areas, ensuring they were free from safety hazards, which led to a 30% improvement in safety audit scores. Pathmark, Upper Darby, PA — Overnight Stocker

May 2010 - May 2020

● Kept aisles clear and clean while restocking to prevent accidents and enable easy passage, enhancing in-store safety and shopping experience.

● Streamlined inventory management processes, reducing stock discrepancies by 25% through meticulous stock rotation and labeling.

● Played a key role in team efforts to improve store cleanliness and organization, contributing to a 20% increase in overall store efficiency.

● Streamlined waste management by accurately sorting and scanning, aligning with sustainability goals.

● Developed and maintained deep knowledge of store products, enabling the provision of accurate information and recommendations to customers, enhancing their shopping experience.

Education

General Educational Development (GED) Certificate

Government of the District of Columbia, Office of the State Superintendent of Education, Washington, DC — February 2014

Skills

● Product Stocking

& Merchandising

● Safety &

Cleanliness

Standards

● Problem Resolution

● Inventory

Management

● Team

Collaboration &

Support

● Efficient in Handling

After-Hours Deliveries



Contact this candidate