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Program Manager Social Media

Location:
San Francisco, CA
Salary:
120,000
Posted:
March 16, 2024

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Resume:

Tori Smith

linkedin.com/in/torismith***/ 650-***-**** ad4dl5@r.postjobfree.com https://www.torismithdesign.space WORK EXPERIENCE .

Minted San Francisco, CA

Program Manager, Operations April 2022 - Present

● Established a dynamic e-commerce marketplace, onboarding 400 artisanal sellers and curating over 10k unique products, resulting in a 845% YoY increase in sales.

● Orchestrated stakeholder alignment and collaboration across 4 cross-functional teams.

● Identified inefficiencies in project workflows and implemented problem solving functions with ChatGPT to build a Node.js, resulting in a 50% reduction in workload.

● Reduced weekly orders issues from 53% to 4%, even with a 2298% YoY increase in orders.

● Built an interactive Notion tool for sellers, a major reduction from the former 79 page slide deck, improving our sellers’ digital experience, reducing read time by 30%.

● Established an organized project management process, utilizing agile methodology.

● Maintained and managed multiple relationships with 3 major third party companies to establish integrations within the marketplace.

● Spearheaded the Pride ERG, increasing membership by 60% and fostering unity among diverse groups with innovative leadership.

● Created a holistic outreach strategy with style guidelines, content creation, and timeline planning using Sailthru, facilitating seamless seller onboarding from sourcing to product upload, including special request management

Equinix Redwood City, CA

Talent Acquisition Specialist July 2020 - April 2022

● Achieved a notable 1.5% engagement increase across six DEI-focused marketing campaigns, contributing to a more inclusive workplace.

● Negotiated and managed vendor relationships, optimizing global DEI efforts.

● Built a SharePoint website, enhancing the efficiency of the end-to-end hiring process. Tori Smith Design Bay Area, CA

Freelance Visual Designer February 2018 - Present

● Crafted and delivered commissioned projects, including brand design systems, illustrations, and engaging motion graphics. Portfolio available at the top of the page.

● Developed a comprehensive design review process, integrating market research, feedback sessions, and roadmaps for a well-rounded approach based on client needs.

● Developed compelling social media pages, websites, and brand voices to captivate and serve clients ranging from local music festivals to restaurants. EDUCATION .

Scripps College (Psychology and Digital Art, BA, Dual Major) Claremont, CA

● Graduated Magna Cum Laude, maintaining Dean’s List status for 4 years SKILLS AND INTERESTS .

Skills: Adobe Creative Suite, Cinema 4D, Figma, Social Media, Web Design, Wireframing, Prototyping, Typography, UX & UI Design, Brand Design, Mirakl, ChatGPT, Microsoft Excel, JIRA Interests: Inclusion, Belonging, & Equity, Art & Design, Empowering Others, & Creating Safe Queer Spaces



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