Ursula Roderick Louisville KY ***** ad4dec@r.postjobfree.com 502-***-****

Professional Summary

●Customer Service Professional with over nineteen years of experience

●Proficient in interpersonal communications and administrative work

●Enjoys daily interaction with clients/customers and seeks solutions to their problems

●I have a courteous demeanor.

●Actively working on my listening skills

●Assist with administrative tasks: Zoom meetings, preparation folders, meeting agendas, task lists

●Perform various mailroom activities (sorting, metering mail, folding, inserting, delivery and pickup, etc).

●Perform document scanning, coping and faxing.

●I am Eager to learn.

Professional Experience

Self-Employed

My Car Service - Louisville KY January 2021 - September 2023

Pick up and deliver clients to work and back home.

Some clients to grocery store and laundromat

Have driven clients to Lexington KY several times a month.

Independent Contractor

Instacart - Louisville KY May 2019 to June 2023

Shop for clients who have placed grocery orders online.

Chat with clients while in store about changes needed for certain items on the client list.

Sometimes bag clients groceries then deliver to the client address.

Merchandiser/Independent Contractor

TNG - Louisville KY November 2018 - February 2020

Restock books and Magazine, greeting cards, and random impulse purchase items

Set and breakdown displays

Travel to different store locations as: Meijer, Walgreens, CVS, Kroger

Cashier/Customer Service/Pricing

Kroger - Louisville KY March 2015 - April 2020

Started as Cashier in Frontend, bagger, replaced overstock back on shelf.

Transferred to Pricing Dept, 3rd shift, remove expired tags and replace with weekly sales tags.

Transferred to Wine and Spirits Department: Closing procedures, Cashier, helping customers to items needed.

Transferred back to Grocery/Self Checkout- refilled bags, clean lanes, replaced receipt and coupon tape.

Ursula Roderick Louisville KY 40215 ad4dec@r.postjobfree.com 502-***-****

(Professional Experience Con’t)

Office Manager/Claims Specialist

Reliant Exteriors June 2014 - December 2014

Processing claims Order Materials Made Copies Open and Closed the Office Used Quickbooks

Education

Bachelor’s degree in Business

Sullivan University - Louisville KY March 2015 to June 2018

Certificate in Medical Terminology

Allied - Los Angeles CA August 2011 to May 2012

Associate’s Degree in Travel and Tourism

Sullivan College - Louisville KY August 1989 to May 1991

Honorary Degree in Life Studies August 1986 to May 1988

Western KY University - Bowling Green KY

High School Diploma

Western High School August 1982 to May 1986

Skills

●Delivery Driver

●Attention to detail

●Microsoft Excel

●Office experience

●Computer Skills

●Customer Service

●Cash Register

●Microsoft Outlook

Contact this candidate