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Business Analyst Scrum Master

Location:
Richmond, TX
Posted:
March 15, 2024

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Resume:

Anthony Azuonye

Rosenberg, TX +1-346-***-**** ad4dct@r.postjobfree.com

http://www.linkedin.com/in/anthonyazuonye

PROFESSIONAL SUMMARY

An experienced Business Analyst with over five years of work experience with excellent time management and problem-solving skills. Skilled in writing clear, concise, and unambiguous user stories and Acceptance Criteria, Detail-oriented team player with strong organizational skills and fully involved in all phases of the Software Development Life Cycle (SDLC). Versed in both Agile and waterfall methodologies. Excellent ability to liaise effectively between technical and business teams to ensure deliverables meet organizational goals. Seasoned collaborator, experienced in gathering, analyzing business needs, and improving and documenting business processes. Diligent worker with strong communication and task prioritization skills.

SKILL AND TOOLS

Business Process Mapping Atlassian (JIRA, Confluence) Agile & Scrum Project Management Process Improvement Microsoft Office Suite Requirement Gathering Gap Analysis Trello Process Automation

Documentation Backlog Management Visio

Executive Presentation Slack/Snagit/Asana User Acceptance Testing (UAT) Team Leadership Mockups Analytical & Problem Solving Conflict Management Azure DevOps Process Flow Diagrams Project Documentation Manual Testing Critical Thinking Wireframes User Stories Data Visualization

Negotiation and Cost-Benefit

Analysis

Agile & Waterfall Methodologies Swim Lane Diagrams PROFESSIONAL EXPERIENCE

BUSINESS ANALYST/SCRUM MASTER JANUARY 2019 - PRESENT Universal American Corporation

• Serves as liaison between stakeholders, product owners, and development teams to facilitate meetings and workshops to reach consensus on scope, design, and implementation decisions.

• Works directly with system engineers, program managers, developers, testers, and customers to define requirements, features, and technical user stories for successful implementations.

• Creates artifacts such as functional and technical requirements documents, test plans, project documentation, and training material for both internal resources and end users.

• Conducts business process mapping to identify critical issues and gaps in an established organizational process.

• Collaborates with the Product Owner to refine and maintain the product backlogs.

• Analyzes team’s business requirements and processes through document analysis, stakeholder interviews, workshops, and workflow analysis.

• Conducts robust user acceptance testing and end-user training, resulting in improved adoption of new services/features.

• Leverages relationships with product owners, subject-matter experts, developers, customer experience leaders, and sales leaders resulting in compelling business cases for product improvements with proven cost savings and efficiencies.

• Educates customers on products and services, functionalities, features, and competitive advantages.

• Independently resolves customer-reported system issues with a focus on the analysis of processes, determining root causes, and designing, testing, and implementing solutions.

• Ensures processes are scalable and flexible to meet future business needs by collaborating with SMEs to update requirements and scope.

• Facilitates team’s Agile Scrum Ceremonies (Iteration Planning, Daily Scrums, retrospectives, and software and System demonstrations) for the development teams.

• Empowers teams to self-organize and grow cross-functionally, allowing teams to fully own commitments of finishing sprint backlog items within the time box.

• Assists with internal and external communication, improving transparency and radiating information from team level to management level.

• Engages with other Scrum masters to increase the effectiveness of the Scrum framework in the organization through Scrum huddles and forming communities of practice. EDUCATION

Technology University Ilmenau, Germany

Media Technology. (Master of Science)

Electrical/Information Technology

University Of Port Harcourt

Electrical/Electronics Eng. (Bachelor of Eng.)

CERTIFICATIONS AND TRAINING

Certified SAFe 6.0 Scrum Master – SSM

Certified SAFe 6.0 Product Owner/Product Manager - POPM Best Practices for Project Management Success. Verified Certificate. Telecommunications Technologies



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