Asia Evans

Customer Service

Contact

**** ******* ******

Atlanta, GA 30349

404-***-****

ad4cxp@r.postjobfree.com

Summary

Exceptional customer service worker with excellent interpersonal skills, reliable, punctual and works well under pressure. Excellent eye for detail and strong organizational skills. Proven ability to listen attentively, solve problems quickly and efficiently. Excel in both team environments and alone with a positive demeanor.

Key Skills

Critical Thinking

Cash Register Operations

Customer Service

Quick Learner

Food safety

Hospitality

Experience

January 2022 – March 2023

Hostess • Longhorn Steakhouse

• Acknowledged and greeted customers upon entrance.

• Quoted wait time while managing a seating chart.

• Assigned tables to servers and escorted guest to assigned table.

• Occasionally assisted servers with drinks and running food by being a team player.

• Monitored restaurant activity to determine seating and dining flow.

• Answered questions about restaurant, menu items, store hours etc.

• Kept an organized workspace by cleaning and sanitizing menus and workspace before leaving every day.

April 2023 – September 2023

Front Desk Agent • Four Points by Sheraton

Greeted guest as they entered the lobby.

Took both walk-in and on the phone reservations and informed customers of all on-site amenities and other resources they have access to.

Checked in customers using the company’s personalized computer programs and equipment.

Assisted with guest needs, requests, complaints, and answered any questions about the establishment.

Handle invoices and bill guest for their stay and services used.

September 2023 – February 2024

General Merchandise• Target

Checked in with Team leads for daily task and responsibilities.

Stocked aisles with inventory on fully loaded U-bots.

Went through aisle by aisle and organized out of the place items effectively.

Assisted with cash register check outs and customer service desk.

Answered and assisted with guest questions and guided them to the right location of the product they are looking for.

Education

Creekside High School Graduated with GED

2018 - 2022

References

Available upon request

Contact this candidate