Michelle Maki

PO Box ****** Pinon Hills, CA *****

Phone: 760-***-****

Email: ad4cxd@r.postjobfree.com

Objective

My objective is to work with an agency where my education, volunteer work, experience and people skills can be fully utilized. I enjoy working with others and can bring to a team my strong leadership skills, excellent communication skills, analytical skills, problem-solving skills, enthusiasm, dedication, responsibility and good work ethic, while maintaining my abilities in discretion and confidentiality.

Certifications

Certification Name Issuing Organization

Vehicle Verifying License California DMV

Disaster Public Affairs American Red Cross

CPR/AED Adult, Child, Infant American Red Cross

First Aid/Pediatric First Aid American Red Cross

Physiological First Aid American Red Cross

CPR/AED/First Aid Instructor American Red Cross

Disaster Mass Care American Red Cross

Logistics American Red Cross

Professional Experience

09/2013-03/2019 YMCA of East Valley Phelan, CA

Teacher 22

Supervise and teach school age children K-5th grade. Adhere to all YMCA safety and mission statement*Maintain clear communication with parents, staff and other agencies when appropriate *Ensure children have their needs met both emotionally and academically* Report suspicious activity to proper law enforcement agencies.

11/2012-present Mt. High Resort Wrightwood, CA

Tickets/Auditing

Sell resort tickets at a high volume rate while maintaining accuracy and customer service. Duties included maintaining strict confidentiality and discretion of high profile guest.

07/2010 – 06/2016 San Bernardino County Probation Victorville, CA

VIP-Adult Investigations

Process and copy DA files *Investigate and identify victims *Preparing letters to victims *Setting appointments for probationers *Filing *Risk assessments of probationers *Internal file transfers *Investigate locations of probationers *Enter probationers. This job required the utmost integrity, confidentiality and discretion.

1989-present Maki’s Mobil Vehicle Verifying and Mobile Notary Pinon Hills, CA

Owner/Operator

Verify vehicles, trucks, RV’s, motorcycles, snow mobiles and heavy equipment *Work with California DMV to ensure accuracies of registered vehicles *Work with Government Codes and Regulations to ensure proper registration for vehicles coming into California or vehicles not within the DMV data base *Make corrections of VIN numbers that differ from titles/ registrations *Travel to all locations in Southern California to meet with customers *Verify classic, antique or in some cases restoration vehicles *Keep accurate records mandated by the State of California *Serving auto dealers and private party *Keep and maintain all records *Communicate with customers and ensure quality service *Keep up-to-date on all legal procedures and chances in law *Maintain licensing and training *Notarize loan documents within and out of state *Communicate with lenders and signers regarding all issues and concerns with a signing *Follow all regulations and laws.

10/1988 - 05/2009

Manager TLC/Sleep Craft of California Montclair, CA

In charge of front and back office* leasing and rental agreements* background checks on new tenants* inventory control*decision making, posting receipts*lien sales* vehicle verifications* supervision* maintenance*costing* bank reconciliations* payroll*sales *shipping and receiving* daily transaction balancing* accounts receivable* accounts payable* liaison between property owners and business owners* customer service* answering multi-phone lines*use of all office equipment*Costing*Heavy manufacturing and retail sales experience.

Volunteer Work

02/2011 – Present American Red Cross Victorville, CA

Captain of Disaster Action Team (DAT)

Respond to natural and man-made disasters within the community while maintaining strict confidentiality rules and regulations. *Responsible for providing disaster relief for clients by evaluating their immediate needs such as food, shelter and clothing *Evaluate clients’ emotional and physical health issues after a disaster *Work with other community agencies such as fire and police to coordinate the safety and needs of disaster clients

02/2010 - 05/2012 American Red Cross Victorville, CA

Health and Safety Administration Support

Responsible for providing support to Preparedness Health and Safety (PHSS) customers and instructors, while maintaining confidentiality and discretion. Duties include *Prepare course certificates *Assist chapter with PHSS customers who walk-in and call *Research problems with course records *Assist customers with submission of course records to the Training Support Center *Receive payments for PHSS transactions *Provide support to instructors *Assist with communication to instructors and meeting set up as needed *Create and modify documents using Microsoft Office products *Support PHSS staff in assigned project-based work *Gather data for special projects.

Education

Completion Date Issuing Institution Qualification Course of Study

December 2010 Chapman University Bachelors of Arts Criminal Justice

May 2003 Victor Valley College Vocational Certificate Paralegal

December 2002 Victor Valley College Associates Degree Business Admin.

May 2001 Victor Valley College Vocational Certificate Business Management

May 2001 Victor Valley College Associates Degree Liberal Arts

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