Dining Room Wait Staff
Resume:
Madeline Knetig
Cleveland, OH *****
**************@*****.***
• Server and enrolling in school next semester
• Have worked in all parts if the restaurant! Bussing, food running, expo, I can be flexible!
• I'm looking for a position will offer me full time hours, or close to. Authorized to work in the US for any employer
Work Experience
Server
Danny Boys - North Olmsted, OH
August 2023 to Present
Run a section
Greet my tables and get them there drunks, food orders in Offer recommendations and upsell menu items when appropriate Run food to proper table numbers
Closing duties like make pizza boxes, cut lemons, clean dining room before leaving Busser
L'albatros Brasserie - Cleveland, OH
March 2023 to June 2023
Greet tables and work with steps of service
Know menu, tables, detailed wine knowledge
Very educated on cheese service
Had knowledge of what drinks paired with With certain meals Communicated orders and special requests with the kitchen Worked with all different parts of the restaurant as a team to ensure a good evening for the guest. Completed all side work when it was required
Server
IHOP - Cleveland, OH
February 2023 to May 2023
Provide excellent wait service to parties
Take orders, and make sure there is smooth communication between tables and kitchen Making menu recommendations, sharing additional info Delivering food and beverages
Upsale items when appropriate
Multitasking, completing side work before end of shift Busser
Pier W - Cleveland, OH
November 2022 to March 2023
Clearing, sanitizing, and resetting tables
Make sure that restaurant is well stocked with linens, glassware, silverware Worked with wait staff to make sure tables had whatever they needed Busser
Parallax - Cleveland, OH
February 2022 to July 2022
Cleared, sanitized, and reset tables
Made sure restaurant was well stocked with both sparkling an non-sparkling ice water Cut and packaged warm bread for each individual table Assisted wait staff wherever they needed help
Kept bar well stocked with ice, kept trash empty, always kept busy To-Go Specialist
Red Robin - Independence, OH
October 2021 to March 2022
Deliver food orders from the kitchen to tables rapidly and quickly Communicate orders to kitchen
Paying attention to special orders like allergies, or requests Bagging up to-go orders and giving everything the right condiments check and double check that the order is correct.
Answering questions about the menu
Ringing out customers on POS
Production Worker
Chefs Ingredients - Chagrin Falls, OH
March 2021 to September 2021
• Packaged dry rub for a family owned company
• Met quota every day
• Entered data into her website about products (Angela Shorr) and updated prices Hostess
Outback Steakhouse - Independence, OH
September 2019 to April 2020
Greeted and sat customers
Knew table numbers
Rolled silverware
Followed a careful system for seating the many servers that our restaurant had working at once Subway Shift Manager
Subway - Bedford Heights, OH
October 2018 to May 2019
I worked here a few months and was promoted to assistant manager, then left on maternity leave I prepared food, counted the register at the end of the night, managed my shift, cleaned the store and closed it
• Managed store operations
• Managed nightly register totals
• Enforced company policies and procedures
Server
The Courtyard - Brecksville, OH
February 2015 to August 2015
Took drink and food orders
Managed a section
Entered customers orders into a POS system
Upselling when appropriate
Served my guest their food in a timely and accurate manner to provide them with a high quality dining experience
Panera Bread Associate
Panera Bread - Broadview Heights, OH
November 2012 to May 2013
Rang customers out on paneras POS
Prepared pastries, bagels, and coffee drinks in the bakery Stocked for the next shift at night
Education
High school diploma
Brecksville-Broadview Heights High School
August 2010 to May 2014
Skills
• Food Service (4 years)
• Assistant Manager Experience
• Host/Hostess
• Stocking
• Shift Management
• Cashiering
• Busser
• POS
• Organizational skills
• Bussing
• Aloha POS
• Serving (1 year)
• Upselling
• Guest relations (3 years)
Additional Information
• Trained the new hires at the Farenheit restaurant in Cleveland that was opened recently by Chef Rocco Whalen. Worked closely with some very talented Chefs to teach the staff about what the food was and how he wanted things to run.
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