Madeline Knetig

Cleveland, OH *****

ad4cv1@r.postjobfree.com

+1-216-***-****

• Server and enrolling in school next semester

• Have worked in all parts if the restaurant! Bussing, food running, expo, I can be flexible!

• I'm looking for a position will offer me full time hours, or close to. Authorized to work in the US for any employer

Work Experience

Server

Danny Boys - North Olmsted, OH

August 2023 to Present

Run a section

Greet my tables and get them there drunks, food orders in Offer recommendations and upsell menu items when appropriate Run food to proper table numbers

Closing duties like make pizza boxes, cut lemons, clean dining room before leaving Busser

L'albatros Brasserie - Cleveland, OH

March 2023 to June 2023

Greet tables and work with steps of service

Know menu, tables, detailed wine knowledge

Very educated on cheese service

Had knowledge of what drinks paired with With certain meals Communicated orders and special requests with the kitchen Worked with all different parts of the restaurant as a team to ensure a good evening for the guest. Completed all side work when it was required

Server

IHOP - Cleveland, OH

February 2023 to May 2023

Provide excellent wait service to parties

Take orders, and make sure there is smooth communication between tables and kitchen Making menu recommendations, sharing additional info Delivering food and beverages

Upsale items when appropriate

Multitasking, completing side work before end of shift Busser

Pier W - Cleveland, OH

November 2022 to March 2023

Clearing, sanitizing, and resetting tables

Make sure that restaurant is well stocked with linens, glassware, silverware Worked with wait staff to make sure tables had whatever they needed Busser

Parallax - Cleveland, OH

February 2022 to July 2022

Cleared, sanitized, and reset tables

Made sure restaurant was well stocked with both sparkling an non-sparkling ice water Cut and packaged warm bread for each individual table Assisted wait staff wherever they needed help

Kept bar well stocked with ice, kept trash empty, always kept busy To-Go Specialist

Red Robin - Independence, OH

October 2021 to March 2022

Deliver food orders from the kitchen to tables rapidly and quickly Communicate orders to kitchen

Paying attention to special orders like allergies, or requests Bagging up to-go orders and giving everything the right condiments check and double check that the order is correct.

Answering questions about the menu

Ringing out customers on POS

Production Worker

Chefs Ingredients - Chagrin Falls, OH

March 2021 to September 2021

• Packaged dry rub for a family owned company

• Met quota every day

• Entered data into her website about products (Angela Shorr) and updated prices Hostess

Outback Steakhouse - Independence, OH

September 2019 to April 2020

Greeted and sat customers

Knew table numbers

Rolled silverware

Followed a careful system for seating the many servers that our restaurant had working at once Subway Shift Manager

Subway - Bedford Heights, OH

October 2018 to May 2019

I worked here a few months and was promoted to assistant manager, then left on maternity leave I prepared food, counted the register at the end of the night, managed my shift, cleaned the store and closed it

• Managed store operations

• Managed nightly register totals

• Enforced company policies and procedures

Server

The Courtyard - Brecksville, OH

February 2015 to August 2015

Took drink and food orders

Managed a section

Entered customers orders into a POS system

Upselling when appropriate

Served my guest their food in a timely and accurate manner to provide them with a high quality dining experience

Panera Bread Associate

Panera Bread - Broadview Heights, OH

November 2012 to May 2013

Rang customers out on paneras POS

Prepared pastries, bagels, and coffee drinks in the bakery Stocked for the next shift at night

Education

High school diploma

Brecksville-Broadview Heights High School

August 2010 to May 2014

Skills

• Food Service (4 years)

• Assistant Manager Experience

• Host/Hostess

• Stocking

• Shift Management

• Cashiering

• Busser

• POS

• Organizational skills

• Bussing

• Aloha POS

• Serving (1 year)

• Upselling

• Guest relations (3 years)

Additional Information

• Trained the new hires at the Farenheit restaurant in Cleveland that was opened recently by Chef Rocco Whalen. Worked closely with some very talented Chefs to teach the staff about what the food was and how he wanted things to run.

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