Mario N. Curry

**** ******** **.

Charlotte, NC *8278

704-***-****

ad4csc@r.postjobfree.com

Executive Summary:

Over 22 years of engineering experience in implementation of information technology systems, networks and data infrastructures. I am recognized as a lead problem solver and a go-getter with a broad view and understanding of technologies as well as seeing an issue through to resolution.

Expertise Encompasses:

Experience ranges from SD-Wan technology, Ethernet, Fortinet/Fortigate, Meraki Switch configuration and deployment, SW/HW development and deployment, 2ndlevel technical support of IT environment, 2nd/3rdlevel engineering support for environments ranging from small LAN’s to large scale LAN/WAN environments, 2nd Level/Lead support role for Operations team for LAN/WAN technologies and for employees at various levels.

TECHNICAL CERTIFICATIONS\CLASSES\EDUCATION

● Microsoft Certified Professional - Windows 2000

● Microsoft Certified Professional - Windows 2000 Server

● Microsoft Certified Professional - Windows 2000 Network Environment ● Microsoft Certified Systems Engineering Program

● CCNA - Building Scalable Cisco Networks & Interconnecting Cisco Network Devices

● Central Piedmont Community College – CCNA Cisco Academy Program

● CCNA Routing, Networking, Routing & Switching I, Routing & Switching II

● Rowan-Cabarrus Community College - CCNP Cisco Academy Program

● PAETEC University – DATA TIER Testing Program

● New Horizons Computer Learning Center – CCNA & MCSE Curriculum

● Security Plus Certification Preparation

TECHNICAL SKILLS SUMMARY

Connectivity & Hardware Cisco 6500,4000, 1100, 7500, 2900/2600/1800, firewalls, routers, switches, T1, EoF Juniper E-Series 1410, 1440, M-Series M10, M20 routers, Adtran, ATA, DVL, Meraki, Velo, Accedian Nid/Node

600, 900, 1000, 3000, CSU/DSU, Analog dialup, DSL/Cable, Dell

desktops, HP Desktops, Printers, T3, OC3, OC12, OC48,

Fast/Gigabit Ethernet, CBX-500, Fortinet,, MetroNid/MetroNode, Ciena

OS & Enterprise Apps Windows NT, 2000, Terminal Server, Symantec, Message Labs, Network Monitoring and Management Tools

Technologies DNS, DHCP, MPLS/VPN, WINS, NAT/PAT, Active Directory, Remote Access, IPSec/RAC, QoS, CoS, Frame-Relay, NWBF, ATM, BGP, OSPF, Basic

and advanced routing, SONET, DWDM, TDM, Carrier customer

fiber optic systems.

Desktop Technologies Windows 95/98/NT/2000-2003/XP/VISTA, 365, Word, Excel, Access, Power Point, Internet Explorer, Google Chrome, Firefox, Remedy Action

Request System, React T1/T3 testing systems, Networked Printers,

configuration sanitizer system, mangler IP systems, Metasolv/M6.

SUMMARY OF PROFESSIONAL EXPERIENCE

Windstream Communications Specialist 3 Translations Specialist ES Service Delivery 4/18 – Present - Lumos Networks Data Center Engineer 4/18 – 4/19 - Conterra Broadband Technical NOC Lead 03/12-07/17 DukeNet Communications Network Analyst II 08/11 – 02/12 Paetec Communications Operations Center Data LAN/WAN Tech 08/07 – 08/11 Paetec Communications MPLS/VPN Engineer 06/04 - 08/07 Paetec Communications Helpdesk Support Tech 01/01 – 06/04

PROFESSIONAL EXPERIENCE/DETAILS

Windstream Communications 4-19 Present

●Assisting field techs in working with PTD orders for customer pretest of various technologies.

●Troubleshooting various customer preordered technologies to ensure efficiencies and to establish continuity among products solidifying equipment for customer cutovers.

●Taking calls and troubleshooting communicating technologies for Velo issues, Ciena fiber and Vlan placement, Cisco routers, Fortinet60e to underlay assignment variations, DVL equipment, along with Meraki Switch and AP for technology solutions.

● Ethernet connections with carriers for customer connections.

Lumos Networks 4/18-4/19

● Working with customers to reboot upgrade and reinstall enterprise level servers switches and routers.

● Keep up with all power readings for all racks and cages to insure they stay set to appropriate measures.

● Assist with server backups nightly to insure they are complete.

● Nightly storage inventory in making sure all servers & equipment is accounted for and responsible for space of allocation.

● Ensure Data Center operation success through network, server, and infrastructure monitoring and troubleshooting.

● Serve as first point of contact for customers needing assistance or turning up new services. Install network gear, servers, and cabling to meet customer and company needs. Act as first line of defense for data center crisis including natural disasters, fires and power failures.

Conterra Broadband NOC Engineer 3/12-7/17

● Current technical lead and trainer for the Network Engineering Operations.

● Worked with fiber optic data technologies in optimization and data transfer.

● Escalation point for tier 1 & tier 2 level issues in our Operations center.

● Building Network Clusters to add to Conterra’s growing footprint.

● Monitor and response for alarms for our Radio/Fiber footprint all across the United States.

● Programming & troubleshooting of Ciena, Dell, Cisco & Aviat switches for VLAN activity and Ethernet traffic across Contrerra’s footprint.

● Programming, troubleshooting and configuring Zxytel Firewalls for implementation into Network clusters as they are added to Conterra’s Network.

● Programming, troubleshooting and configuring Accedian NID’s for implementation into Conterra’s Network.

● Work with Field Engineers in troubleshooting fiber microwave network and equipment issues & discovering Network elements across Conterra’s footprint.

● Troubleshoot, reconfigure and assist in issues with Microwave Radios and Fiber technologies.

● Worked on correcting and recreating Visio documentation for customer network design.

Paetec Communications Operations Center Data LAN/WAN Tech 08/07 -08/11

● Provide 24x7x365 network support for thousands of customer’s all across the USA in with several sites and Network Data infrastructure which utilize T1, T3, OC3, OC12, OC48 ● ATM, SONET, Perl Scripting, VLANS, VPN, MPLS/VPN, NAT/PAT, BGP, OSPF, Static, and EIGRP routing protocols, Frame Relay, CSU/DSU, ISDN and firewall technologies. ● Load router configuration as well as assist Field Techs in troubleshooting router related issues on Cisco and ADTRAN routers of all makes and models.

● Lead Cisco router, switch, IPSec, email security, and Network firewall data circuit troubleshooting.

● Provide timely customer communications for failure/incidents with status, next steps, and estimated network recovery timeframes.

● Support and troubleshoot Ethernet technologies on midsize to large networking environments.

Paetec Communications Network Operations Center Lead 06/09 – 08/11

● Responsible for taking escalations, assisting techs in troubleshooting, and maintaining the data queue for the next shifts

● Advanced level support for the late-A shift crew

● Assisted in advanced level support for managers and supervisors on escalations. ● Responsible for distribution of tickets for Late A shift – overseeing ticket count from 500-2000 on a daily basis.

● Prioritization of tickets from high level escalated tickets, outage related tickets to normal working tickets for techs and engineers.

Paetec Communications MPLS/VPN Engineer 06/04 – 08/07

● Designed, implemented and troubleshoot LAN/WAN solutions utilizing Cicso and Adtran routers to support over 8,000 customers. Implemented OSPF, Static, Frame-Relay, VLAN and many other associated protocols and technologies.

● Worked with other engineers and project managers in customer turn-ups. ● Supported Operations on customer technology troubleshooting concepts and functioned as Level 2/Level3 support for the Network Operations Center ● Supported, implement, troubleshoot and provision Ethernet technologies for customers on midsize to large networking environments.

● Worked on creating and modifying Visio documentation in collaboration with project managers, data implementation in circuit design for customer networks for customer builds.

Paetec Communications Helpdesk Support Tech 01/01 – 06/04

● Responsible for daily troubleshooting/testing and testing technologies such as DHCP, Network Printing, DNS, Remote desktop, desktop manager, and several applications for customer’s

● Daily supported applications for customer’s such as, remedy, Oracle 3.1, Metasolv, Exceed, Microsoft Project, Visio, etc

● Responsible for maintaining hardware such as laptops, desktops, printers, scanners and faxes, assuring that all were working at optimum levels

DukeNet Communications Network Analyst II

● Provide support for all of our fiber footprint eastern/south eastern region. ● Troubleshoot issues from T1-OC192 level circuits.

● Assist in installation of various cards and modules on several equipment platforms such as Cisco 15454’s, JDSU Wave Ready equipment, Nortel 6000’s and 3500’s and the Fuji 4000’s and 9500 series equipment.

● Daily monitor alarms in Telenium Alarm system and responded to all minor and critical alarms.

● Performed maintenance of various tasks such as adding and removing nodes from rings as well as swapping cards and modules on equipment, reconfiguring JDSM’s and changing wave lengths.

● Respond to troubles from calls to support carrier type circuit/SONET issues. ● Provision and disconnect orders from T1’s to STS1’s to OC192’s.

● Coordinate CRQ work orders and print out for nightly maintenance’s.

Contact this candidate