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Customer Service Quality Control

Location:
Bowie, MD
Posted:
March 15, 2024

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Resume:

Mary Bynum

**** ***** *****

Bowie, MD *****

203-***-****

ad4crt@r.postjobfree.com

Employment Objective

To obtain an entry level position with a growing organization that offers opportunities for career advancement and leadership

Skills

Detail Oriented Solution focused problem solver

Excellent verbal communication skills.

Knowledge and facilitation of quality control practices including inspections, assembly, and testing.

Customer Service and Performance Evaluation Techniques

Professional Experience

Assembler •Medtronic • March 1990-April 1994 & August 2021• January 2024

Quality Control and assembly of surgical equipment for hospitals nationwide. Quality assessment and testing to ensure safety standards are maintained and improved. Statistical documentation of order fulfillment and quantity and quality management.

Head Start Para-Professional • City of New Haven Board of Education• November 1996 • August 2001

Head Start professional for age groups 2-5 years old. Assisting children with educational acclimation and achievement. Completing academic tasks. Managing play and learning activities

Administrative Assistant •George Hart Nissan • April 1998• April 2002 Filing and processing monthly reports and answering company telephone and voice mails to ensure excellent customer service and exceptional service delivery.

Security Guard • Bic Company• March 1996 • April 1998

Securing Employees and Property of large corporation. Monitoring of Security Systems and Video Surveillance. Maintenance of Mail and Package delivery. Quality management of Security Station, Entry and Exits.

Relevant Experiences and Skills

Logistics Manager for “MAP Entertainment and Promotions” and “Cool Breeze in the Park Management”

Budget preparation and reconciliation for all events

Project planning with inside and outside stakeholders including city and county officials

Requisition of location, including permitting and facilitation

Entertainment logistics including travel, lodging, and food

Educational Development–Certificates of Achievement and Certifications:

West Haven High School, West Haven CT

Gateway Community College, New Haven CT

Marinello Cosmetology School, Hamden CT

Awards

Cosmetology Certification

Certified Nursing Assistant

Personal References Available Upon Request.



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