EDUCATION

Mission College, Santa Clara, CA May **24

Associate of Social Behavioral Science Liberal Arts Social Science

Relevant Coursework: Human Growth Develop, Biological Psychology, Social Psychology

PROFESSIONAL EXPERIENCE

Center for Social Dynamics, Behavior Technician Santa Clara, CA December 2023 - Current

●Provides clinical skills instruction and behavior reduction protocols

●Follow the prescribed behavioral skill acquisition and behavior reduction protocols

●Collect, record, and summarize data on observable client behavior

●Collaborate, communicate, and assist with the training of clients, parents, and staff

Miniso USA, Sales Associate Santa Clara, CA January 2023 - December 2023

●Greeting customers while directing them to products

●Improving engagement with merchandise and providing outstanding customer service

●Listening to a customer's needs and suggesting appropriate products

●Answering customer questions related to merchandise and store policies

J Sweets, Sales Associate Saratoga, CA April 2022 - September 2022

●Engaging customers while recommending appropriate purchases

●Handling complaints

●Operating cash registers and managing inventory

●Demonstrating knowledge of products and services to customers

PROJECTS

Comprehensive Analysis of Sleep Production San Jose, CA

●Conducting a thorough analysis of sleep production, delving into various aspects such as sleep patterns, duration, and quality

●Gain insights into the factors influencing sleep and identify potential optimization strategies

●Encompasses data collection, statistical analysis, and the utilization of relevant research methodologies to draw meaningful conclusions

VOLUNTEERING EXPERIENCE

FED Lion Dance Club, Secretary San Jose, CA

●Maintain accurate and up-to-date records of club meetings, decisions, and activities

●Assist in organizing and scheduling club meetings, including sending out notices, agendas, and recording minutes during meetings

SKILLS & INTERESTS

Technical: PowerPoint, Google Teams, Central Reach

Languages: English, Vietnamese

Interest: Computers, Design, Animals

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