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Client Services Team Members

Location:
Johannesburg, Gauteng, South Africa
Posted:
March 15, 2024

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Resume:

EUGENIA LETELE

MOKOENA

Administrator

Contact Me

073*******

ad4cn5@r.postjobfree.com

**** ******** ******

Gauteng,South Africa

Social Profile

lettim

Other Info

Skills

Typing, Telephone etiquette,

Microsoft Word, Excel, SAP

system, NITS system, Service

Manager system, Sessions

system, IBR system

Awards

Best Youth Leader of the year

(2001)

Languages

English, French, Zulu,

Afrikaans,Sotho

About Me

Eugenia Mokoena shes a Team player, always

ambitious with her work. When she has an ideas that can assist the company to grow she will share

information with her team members and

managers. At work she always adhere to batho pele

principles and make clients happy that's why she

specialises on client services.

Experience

2006/04/01 -

2007/07/28

Dept Of Public Transport (Onsite Construction

Contract Centre) Consultant/ Personal

Assistant (Contract)

Duties

- Lodging CIDB (CIPC) Registration

- Assist clients with Business Plans and Profiles.

- CIDB Coordinator.

- Compiling weekly and monthly reports.

- Prepare boardroom for meetings and minutes take.

- Update Chief Officer's diary.

2007/08/13 -

2010/01/15

South African Revenue Service ( Campus)

Data Transcriber

Duties

-Data Capture

- Documents scanning

2010/01/16 -

2013/03/03

South African Revenue Services Call Centre

Agent (Secondment)

Interest

Music, Travelling, Motivate,

Singing

References

Busisiwe Mabena

SARS Ops Manager Branch

073-*******

Churchil Masindi

SARS Ops Manager Customs

078-*******

Duties/Task

- Inbound and outbound calls.

- Create case and escalate to relevant department.

- Assist tax payers and tax practitioner s with their queries and advise accordingly.

- Adhere to adherence.

2013/03/05 -

2014/05/30

South African Revenue Services( Branch)

Debtor Collection ( Secondment)

Duties

- Apply deferment for tax payers

- Call and inform the tax payers their status and

advise accordingly.

- Arrange outstanding payments with tax payers

- Issue letters for notifications of final demands if the tax payers doesnt comply.

2014/06/01 -

2017/01/30

South African Revenue Services Agent

Duties

- Capture IRP5, IRP6, IT14 submissions

- Vat registrations

- Income tax registrations

- Small Business registrations

- Capture Tax Clearance Certificates

- Advice Tax payers with their tax status

2017/02/01 -

2019/03/28

South African Revenue Services Inspector /

Administrator (Customs)

Duties

- Inspect import and export containers

- Inspection on embargo

- Adhere to Declaration form

- Extract samples for the finalization team.

- Write daily reports

- Make booking confirmation for the inspection.

- Adhere to queries

- Attend committee meetings and take minutes

- Arrange monthly refreshments for team members

2019/04/01 -

2020/10/15

South African Revenue Services

Administrator (Customs Regulations)

Duties

-RLA registration

- Import and Export Registrations

- Case escalations for finalization

Education

2008 - 2008 South West College N4

Business Management

2006 - 2006 Onsite Construction Business Writing Skills Certificate

2010 - 2010 Sars Academy Certificate On Fundamentals Fundamentals on income tax



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