Customer Service Data Entry

Lawrencia Adusah

480-***-**** ad4cmx@r.postjobfree.com San Tan Valley, AZ 85140

SUMMARY

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced

working environment. Successfully works as part of team to reach personal and business goals.

Known for successfully handling escalated customer support issues.

SKILLS

¢ Paperwork Processing ¢ Payment Processing

¢ Report Generation e Sales closing

¢ Inbound and Outbound Calling ¢ Customer Service

¢ Appointment Scheduling ¢ Staff Training

e Data Entry ¢ Team Development

¢ Account updating

EXPERIENCE

Customer Service Representative, Dunkin’ Donuts, January 2023-June 2023

Worcester, MA

« Answered customer inquiries and provided accurate information regarding products and

services.

¢ Provided excellent customer service to resolve customer complaints in a timely manner.

EDUCATION AND TRAINING

GED

American Leadership Academy, San Tan Valley, AZ Expected in May 2025

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