SHIRLY GOMES

Silver spring · 240-***-****

ad4clu@r.postjobfree.com · https://www.linkedin.com/in/shirly-gomes-037b9380/ Former student in information system major and a current undergrad student. EXPERIENCE

2023-PRESENT

OFFICE MANAGER, UNIVERISITY PHYSICAL THERAPY ASSOCIATES

• Administrative tasks include filing, patients’ information maintenance, and data entry of client records.

• Scheduling meetings and appointments within the office.

• Responsibilities include providing information to employees, taking care of the facilities, hiring and firing, and facilitating communication between departments. 2023

TEACHER, PRIMROSE SCHOOL OF RESTON

• Encourage a strong and supportive school community, including peers, students, and families.

• Prioritize documenting children’s learning processes and tracking their individual needs.

• Communicate daily with parents/caregivers to make sure they understand their child’s successes as well as areas of needed improvement.

2013 – 2022

RECEPTIONIST, ELEGANT SPA

• Cashier audits and reports.

• Stocking and merchandising.

• Conferred with sales teams and team leaders to communicate targets, boost revenue, and improve promotional strategies.

• Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.

2017 – 2018

SALES REPRESENTATIVE, KMART

• Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.

• Assisted customers by listening closely, finding solutions to problems, and making recommendations based on extensive product knowledge.

• Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.

2

EDUCATION

BS, UNIVERSIRY OF MARYLAND BALTIMORE COUNTRY

• Information Systems & Technology

AA, MONTGOMERY COLLEGE

• General Studies of Art/ Criminal Justice

SKILLS

• Microsoft windows

• Java, C++, HTML, SQL/PSQL

• office management

• customer service skills

• Marketing

ACTIVITIES

languages: Bangla, Hindi, English, Spanish(moderate)

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