Gene Orozco

ad4clt@r.postjobfree.com

201-***-****

Jersey City, New Jersey

Summary

Highly skilled, detail oriented, and trilingual Platform Development Manager & Operations Specialist with over 10 years of experience in Consulting, Research, and Client Support. Skills

• Product Management & Development • Quality Assurance & Support

• Pharmaceutical/Nutraceutical Industry • Educational Training & Development

• Technical Support • Sales Support

• Customer Support • Account Management

• Product Branding & Marketing • Data Analysis

• Troubleshooting & Process Improvements • Clinical Research

• Consumer Behavior • Effective Time Management

• Strong Interpersonal Skills • Team Leadership

• Trilingual: English, Spanish, and Italian • Detail Oriented Experience

Archer Daniels Midland

Platform Development Manager November 2021 – November 2022

• Responsible for driving growth for Health and Wellness in the global organization through optimization of the platform activities such as organizational improvement, project and opportunities management, and new product developments.

• Served in constructing a shared platform, including the tools, services, workflows, and data used by sales and technical teams – encompassing the shared platform’s infrastructure, applications, and strategic aspects.

• Key player in developing a platform intended to suit the requirements of the North American market to promote and distribute botanical solutions to clients in conjunction with global leaders.

• Responsible for creating shorter feedback loops for incorporating new capabilities and changes into the platform and a closer alignment with the organization’s technical staff, methodologies, and compliance requirements.

• Designed and implemented a new scalable and reliable infrastructure within the company to optimize performance.

• Collaborated with stakeholders, engineering, and technical teams to ensure their objectives are met.

Givaudan/Naturex Inc.

Product Manager January 2017 – October 2021

• Provides technical support for internal and external clients in managing their existing portfolios including catalog and specific references.

• Serves as a project manager and provides ongoing support to clients in completing all technical operations, and partners with other departments such as R&D when necessary.

• Responsible for collecting, analyzing, and implementing technical data into designated databases and systems for tasks such as SKU creation.

• Receives and answers all questions and projects from customers and provides support in a prompt, timely, and effective manner.

• Delivers presentations to customers on products, trouble shooting, and technical data and consults with clients on best practices.

• Partners with other leaders to develop and evolve sales campaigns while providing professional training and support to sales representatives and specialists.

• Conducts ongoing research and analyzes data to present trends and risks to the global sales department.

• Identifies and analyzes client needs and structures projects in collaboration with the sales team, serving as the liaison to ensure customer satisfaction.

• Partners with and supports various teams including but not limited to Regulatory, CSR, Sales, Marketing, & R&D in the front-line group.

Naturex Inc.

Research & Development (R&D) Specialist September 2013 – December 2016

• Supported projects and product development through the entire lifecycle, including managing raw material from sourcing to proper handling.

• Conducted research and performed various tests including HPLC, gravimetric test, and extractions for development purposes.

• Collected, analyzed, and optimized lab trials and results for commercial use.

• Partnered with commercial teams to properly adhere to customer specifications and regulations.

• Planned, modified, and executed various research techniques, procedures, and tests.

• Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.

• Performed statistical, qualitative, and quantitative analysis and compared results and findings.

Education

Columbia University Anticipated Date of Completion: March 2024 Digital Marketing Certification

New Jersey City University

M.B.A. in Organizational Management & Leadership

Fairleigh Dickinson University

M.S./B.S. in Chemistry, Pharmaceutical Concentration

Contact this candidate