MD. AKHTER HOSSAIN

Phone: 780-***-**** Email: ad4cit@r.postjobfree.com

Edmonton, AB

PROFILE:

Hold a valid Alberta security licence.

I have 20 years of corporate business experience and highly energetic with result-driven personality

Clean background record and have a valid class 7 driver’s licence.

KEY SKILLS:

Team Building and Leadership

Critical thinking

Customer service

Planning and coordination

Cultural awareness and fluent in English

Detailed Oriented

Maintenance and repair

Troubleshooting and physically adept

Training and development

Organization and time management

Research and analysis

Good oral, written and interpersonal communication skill

Flexible and adaptable

Willing to learn

WORK EXPERIENCE:

Security Guard – Security Guard Services,Mirpur, Dhaka, Bangladesh March 2021- May 2023

Job responsibilities:

Inspect premises access points including, gates, doors and locks for security.

Perform regular hourly patrols of the premises to ensure safety and security protocols are followed.

Daily occurrence report and incident report writing.

Conduct patrols, Vehicle inspection, Check post controls,

Monitoring equipment readings and personal supervision following security procedures.

Customer Service Representative Office Assistant ( August 2023 – till now)

SB Auto Finance, 3550 97 St, NW Edmonton, AB.

Good management and worked fluently under pressure.

Provided data by operating a computer.

Performed defined tasks per documented instructions/processes.

Prepared equipment for operations by accessing software on the computer.

Made appropriate changes to the documentation, as needed.

Worked in Microsoft Office (PowerPoint, Word, Excel).

Any other tasks as assigned by the management, from time to time.

Computer Operator Owner( Jan 1995 – Feb 2021 )

Sufi Commercial College, Saidpur, Bangladesh.

Good management and worked fluently under pressure.

Provided data by operating a computer.

Performed defined tasks per documented instructions/processes.

Prepared equipment for operations by accessing software on the computer.

Made appropriate changes to the documentation, as needed.

Worked in Microsoft Office (PowerPoint, Word, Excel).

Any other tasks as assigned by the management, from time to time.

Customer Service representative Labor ( May 2003 – November 2008 )

Seoul, South Korea.

Identify and assess customers’ needs to achieve satisfaction.

Build sustainable relationships of trust through open and interactive communication.

Keep records of customer interactions, process customer accounts and file documents.

Education

Higher Secondary School (February 1993 - December 2001)

HIgher Secondary School Certificate, Saidpur, Bangladesh

CERTIFICATION

Security License Government of Alberta, Canada February 2024

Classes: Individual Licence for Security Services

Driving License Valid Alberta Class 7 with clean abstract

REFERENCE:

Available upon request

Personal

I understand people and get adjusted with the environment quickly for a result oriented approach and team environment. Good at analytical and management skills. I can work individually as well as a part of a team and have value for sincerity and hard work. I shall perform my duties sincerely and prove to be an asset for the Security Services.

Md. Akhter Hossain

1240 Omrsby Lane NW

Edmonton AB

T5T6R2

Cell: 780-***-****

Contact this candidate