Nancy Mattingly ad4cih@r.postjobfree.com

415-***-****

Summary

The last mile – a thorough understanding of logistics and delivery of products and services via public transit. Knowledge of autonomous vehicle systems with the ability to contrast and compare what are viable delivery processes.

Extensive research projects for Golden Gate Transit, U.S. Department of Education. Completed data analysis projects, served as the public liaison and outreach officer with the San Francisco Runway Development Project. Outstanding research, data correlation, and public outreach experience.

Presented a paper at the Project Management Institute’s (PMI) Congress on the politics of project management in Dallas, TX. Paper was published in PMI’s Journal.

Excellent understanding of Bay Area planning complexities through a combination of education and experience. Wrote published paper on the politics of how to select projects with which to engage.

Having been injured in a freak accident, I was not able to work for a year. In the past few months I have been working as a sales associate at Lowe’s to insure that I am fit, alert, and ready to re-connect with my transit commitment.

Publications

The Politics of Project Selection Project Management Institute Journal

Also presented my paper “The Politics of Project Selection” by invitation at the PMI Congress in Dallas, TX

Education

M.S. – Transportation Planning/Management San Jose State University, San Jose, CA

Awarded four fellowships by the Mineta Transportation Institute for outstanding scholarship.

M.A. –Management San Francisco State University, S.F. CA

B.A. – Anthropology University of Wisconsin, Madison, WI

Experience

Lowe’s May 2023 to Present

Retail sales associate.

Cruise Dec. 2021 to April 2022

Drove test vehicles in San Francisco reviewing the viability of software systems. Documented issues by reporting the “behavior” of the vehicles under various circumstances.

Waymo Mar. 2020 to Nov. 2021

Drove test vehicles in San Francisco to review the viability of the systems. Documented issues with radar, lidar, cameras, vehicle handling, as well as quirks and intangibles.

Golden Gate Highway and Transportation District May 2008-May 2016

Customer Relations

Google Transit data project – collect and collate information from 511.org, the Golden Gate Transit working timetables, and the Golden Gate Transit Guides, as well as Google Transit maps to ensure a seamless presentation of routes, times, and locations of all Golden Gate Transit bus and ferry routes. Project management and scheduling skills. Ability to communicate effectively verbally as well as with the written word.

Worked with GG Transit, Ferry and Bridge customers in person and on the telephone. Dealt with complaints and inquiries about service issues, general information, as well as complaints.

Strong ability to deal with customers, ability to listen and address the core issue

U.S. Department of Education Dec. 2001- Oct. 2006

Researcher and San Francisco Bay Area Supervisor

Performed extensive field data collection and analysis for the U.S. Department of Education in a multi-faceted national five year longitudinal research project on early childhood learning and development.

Held project management position locally in assigning and training part-time researchers and staffing co-ordination.

Ability to speak and write effectively, make presentation, and reach out to a variety of individuals and groups of great diversity.

Strong computer skills and use of unique Dept. of Ed. proprietary software.

Personally handled fieldwork throughout the western United States.

The outstanding skill for this position was to develop trust and rapport with clients instantaneously.

The Zahn Group Sept. 1999-Aug. 2001

Customer Relations

Point person for creating an executing an outreach and communications program. Managed the San Francisco International Airport’s “Runway Redevelopment” project’s communications with the public, stakeholders, and special interest groups.

Set up focus groups in most Bay Area counties for the public to respond to EIR statements, and to express their environmental concerns regarding noise, mitigation, and land use.

Organized a pro-active informational newsletter and over 3,000 interested party list to keep the public current.

Addressed issues presented by various environmental groups.

While the project ultimately did not continue, the materials gathered did lead to the Office of Senator Diane Feinstein spearheading the purchase of the Cargil salt ponds and return them to wetlands.

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