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Medical Assistant Customer Service

Location:
Artesia, CA
Posted:
March 14, 2024

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Resume:

Jeniffer Vasquez

626-***-**** • vjeniffer****@gmail.com • La Puente, CA 91744

Dedicated and empathetic Medical Assistant seeking employment. Bringing forth a motivated attitude and variety of powerful skills to work with people of all ages. I have many years of experience in the costumer service industry where i committed to utilizing my skills to further the mission of a company . I would like to find employment that will allow me to bring together my knowledge and skills and challenge myself to succeed in other areas of employment. Summary

Skills • HIPAA Compliance

• Inventory and Supply Management

• Ability to work under pressure

• Fast Learner

• communication

• Effective time management

• Leadership Skills

• Ability to work in a team

• Costumer service

• Injections

• Medical Terminology

• Electrocardiogram

• Vital Signs

• Critical thinking and solving

09/2022 - Current

Medical Assistant, Cardiologist Office, West Covina, CA 05/2022 - 09/2022

Call Center Customer Service Representative, Service Representitive, Home, CA

08/2019 - 05/2022

Store Manager, Popeyes, La Puente, CA

Experience

• Scheduled appointments for patients via phone and in person.

• Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.

• Measured vital signs and took medical histories to prepare patients for examination.

• Organized charts, documents and supplies to maintain team productivity.

• Contacted pharmacies to submit and refill patients' prescriptions.

• Educated patients about medications, procedures and physician's instructions.

• Responded to patient callbacks and phone-in prescription refill requests.

• Documented notes during patient visits.

• Translate for Spanish Speakers

• Labeled and completed lab requisitions using ICD and CPT coding. Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.

Used available resources to provide efficient and accurate solutions for customer service requests.

• Served as a successful leader, promoting and achieving store success

• Encouraged employees to do their best, and increased store productivity immensely. Developed weekly schedules per payroll guidelines while accounting for employee and store needs.

06/2017 - 06/2019

Cashier, Burger King, La Puente, CA

• Accepted cash and credit card payments, issued receipts and provided change. Expected in 09/2023

Diploma, Medical Assistant

North West College, West Covina, CA

06/2020

High School Diploma

La Puente High School, La Puente, CA

Education And

Training

English:

Full Professional

Spanish:

Native/ Bilingual

Languages



Contact this candidate