Miranda R. Valencia

***** ********* ******* **** *****

Canyon Country 91387

661-***-****

ad4ccw@r.postjobfree.com

PROFESSIONAL SKILLS

Customer service

Resolve service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem

Communication

Excellent communication skills both in regard to customers and to employees. Able to communicate effectively both written and orally

Business Awareness

Able to acquire a thorough knowledge of products fast and efficiently. Easily obtains a deep understanding of how the company works and operates

EXPERIENCE

Chick-fil-A - Team member (June 2018-Feb 2019)

-Handle and deliver food trays in a fast environment to customers

-Clean tables and refill condiments in the dining area

-Assist customers for pleasant environment experience

-Monitor and empty out waste baskets when needed

-Cashier

-An employee of the month

Private Child Provider - (March 2015-May 2017)

-Oversee and care for children to ensure safety

-Provide consistent interaction with children

-Initiate games, arts and crafts projects

-Preparing meals with parental direction

-Certified CPR

Starbucks - Barista and Shift Supervisor (August 2019 - Present )

-Making drinks in a fast-paced friendly environment

-Cashier

-To ensure customers the best experience

-Closing/opening shifts

- Received partner of the quarter 2-years in a row

EDUCATION

West Ranch High School, Stevenson Ranch, CA -( May 2017)

College of the Canyons, Rockwell Canyon Rd, CA -(May 2017- June 2020

Arizona State University-(June 2020- Present)

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