*** * **** ******

Mundelein, IL *****

224-***-****

ad4cc5@r.postjobfree.com

Natalie N. Martinez

Summary

Dedicated and detail-oriented professional pursuing an Esthetician, leveraging a solid foundation in business, client care, and operations. Proven track record in providing exceptional customer service, team collaboration, and organizational efficiency. EDUCATION

Tricoci University Of Beauty Culture, Libertyville, IL — Esthetician Program, GPA 95%

October 2020 - March 2021

North Chicago Community High School, North Chicago, IL — High School Diploma, GPA 3.0

August 2016 - June 2019

EXPERIENCE

The Apartment Source, Chicago, IL — Leasing Agent

September 2023 - PRESENT

● Provide exemplary customer service, guiding tenants through the leasing process.

● Maintain accurate records of property availability, tenant information, and lease agreements.

● Actively contribute to team meetings, offering support and assisting with administrative tasks. New Directions Marketing, Des Plaines, IL — Assistant Manager September 2022 - July 2023

● Coach and develop associates on sales, manage staffing schedules, and oversee HR processes.

● Analyze candidates' resumes, conduct interviews, and collaborate with the CEO to address customer issues.

BearsFit, Vernon Hills, IL — Operations Specialist August 2021 - september 2022

● Greeted members, provided a positive experience, and promoted weekly sales.

● Addressed customer inquiries with professionalism and effectively upsold supplement sales. Military Experience

Unit Supply Specialist, National Guard, US Army, IL — Logistics Specialist

June 2019 - Present

● Managed supply and equipment logistics, maintained automated supply systems.

● Oversaw the flow of military documents, ensuring accountability of supplies. Skills

Technical: Excel, Google Suite, Adobe Spark (Basic) Language: Spanish (Oral)

Effective Communication Data Entry Sales Financial Analysis Social Media Marketing Team Collaboration Organizational Efficiency Multitasking

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