Customer Service Representative
Resume:
JORDAN PAULSON
Jamestown, New York 14701
**********@*****.***
OBJECTIVE
To find a position that’ll utilize my interests and valuable characteristics including but not limited to being highly motivated, dependable, and hard working.
EXPERIENCE
Kwik Fill
Staff Member November 2023 to Present
Operation of POS and lottery machines
Maintain the store in accordance with maintenance policies and conform to any required Health Department rules and regulations
Pricing, stocking and facing merchandise
Manage product storage, maintenance, and rotation activities to avoid any damage or spoilage Brigiotta’s
Delicatessen Staff April 2023 to November 2023
Assist and advise customers in deli and sub shop
Maintain a high knowledge about company products to solve issues and/or make recommendations
Cutting meats/cheeses and making subs
Maintenance and cleaning of slicers, scales and deli cases Circle K
Lead Customer Service Representative August 2022 to March 2023
Responsible for running POS system
Setting up cooked food and snack displays
Ensuring customers are happy and stay happy
Sonic
Cook May 2022 to July 2022
Operating and maintaining food production areas including grills and fryers
Cleaning including trash disposal, mopping, sweeping, washing dishes, wiping counter-tops and sanitizing food areas
Kitchen closing procedures including food storage, inventory and grill cleaning 2
Loaf N Jug
Customer Service Representative May 2021 to February 2022
Operate POS, money order machine, lottery terminal, and credit card machine
Ensure all drink stations and display cases are fully stocked and incoming product is counted properly
Maintenance gas pumps are clean and orderly
Fat Shack
Kitchen Manager May 2020 to February 2021
Responsible for communicating with customers, kitchen staff and higher up managers regarding any procedure changes, issues or concerns.
Closing procedures every night including safe management, paperwork and routines
Help staff finish closing the kitchen and cleaning restaurant Kum and Go
Store Associate September 2019 to February 2020
Responsible for communicating with the store team to provide excellent customer service
Display a positive attitude, promote teamwork and exhibit professionalism
Follow store procedures in running the POS, taking initiative in doing store tasks such as stocking, pricing, and organizing products
Cross train to become proficient in food and sales Grapevine Dodge Ram Chrysler Jeep
Quick Lane Service Advisor November 2017 to July 2019
Responsible for communicating with customers
Parking cars
Writing up service tickets on vehicles
Sprouts
Deli Clerk July 2017 to October 2017
Responsible for cutting meat and cheese
Prepping product(s) for large orders and/or prepared food departments
Closing procedures including food storage, slicer and deli case Wendy’s
Assistant Manager June 2008 to May 2017
Responsible for running shifts and managing crew members
Create schedules and truck orders, keep track of inventory
Opening and closing procedures including paperwork, cleaning, food storage and safety, counting all POS drawers and store safe
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