SCOTT A. WASHINGTON
Youngstown, Ohio 44511
Home 330-***-****
OBJECTIVE
To obtain the position of Portfolio Underwriter
EDUCATION OHIO UNIVERSITY Athens, Ohio
Bachelors of Business Administration
Majors: Management and Marketing
GPA: 3.1
EXPERIENCE ALLSTATE INSURANCE COMPANY
10/25/21- Present Market Sale Associate Manager- Ohio
*Responsible for the sales training and sales execution of home based insurance agents in the state of Ohio. My responsibilities included the day-to-day sales execution for a team of home-based agents to achieve their sales goals. I was also responsible for helping them create center of influence opportunities in their community to help them achieve their monthly and quarterly sales goals.
4/18- 10/25/21 Agency Process Specialist- Independent Agencies Oh and IN
*Responsible for the successful onboarding of our new Independent agencies. My responsibilities included sales training of existing Independent agency managers and licensed staff professionals. Provided on going education on sales, product management, claims, Allstate technology and reports. Also served in place of the TSC for Indiana Independent during the normal TSC’s absence for about 5 months.
1/15- 4/18 Agency Process Specialist- Dealership Agencies
*Responsible for the successful onboarding of our new dealer agencies. My responsibilities included sales training of agency managers and licensed staff professionals. Provided on going education on sales, product management, claims, Allstate technology and reports. Also, responsible for teaching four core Processes to our dealership agencies. Helped the dealerships hire qualified Licensed Sales Professionals. I helped fine tune the sales turn process to ensure the dealers are receiving enough quote Opportunities from car sales.
1/12- 12/14 Agency Process Specialist-Growth Agencies
*Responsible for the process improvement for a group of tenured Insurance agents who desire to make a change in their current sales locations. It mostly involves segmenting the office into sales and service organizations within the same office. This includes training of new and existing employees in the sales locations to improve processes and growth toward agency success. 6/03-12/11
New Agency Specialist
*Responsible for all new agents to the company for a two-year period. I was responsible for starting the agencies, including finding a location for the Agency. I was also responsible for sales, process development, training of staff and education on products and compliance issues for the office. My responsibilities included teaching day to day operation of an Insurance agency for a maximum of about 30 agencies at one time.
03/97- 6/03 Field Education Consultant
*Instruction and coordination of training sessions in order to achieve regional objectives. Monitor progress of education initiatives and prescribe solutions and /or enhancements for such initiatives. Monitor the quality of systems applications related to course deliveries. Facilitated training sessions to ensure effective delivery of course materials. Conducted field and in-office training requested by sales agents. Responsible for training newly appointed sales agents to ensure attainment of company goals. 10/95- 03/97 Risk Management Associate
*Provide underwriting support and direction to the sales department for the purpose of improving growth and profit objectives for new and in force personal lines of insurance. 06/93- 10/95 NATIONWIDE INSURANCE COMPANY Canton, Ohio Territorial Portfolio Manager
*Provided underwriting direction for centralized markets for the purpose of growth and profitability for a group of sales agents. LICENSES Department of Insurance Life and Health License OBTAINED Department of Insurance Property and Casualty License HONORS Graduated Cum Laude in Spring 1993
Ohio University Academic Achievement Award
Ohio University Minority Scholarship Award
REFERENCES Available upon request