SHWETA SHENOY Senior Technical Project Manager

ad4c64@r.postjobfree.com +1-416-***-**** www.linkedin.com/in/shwetashenoy

Professional Summary: Data-driven Technical Project Manager with over 10 years of experience leading large-scale programs, managing budgets, and driving innovation. Proven track record of achieving significant cost optimization, performance improvements, and driving innovations. Demonstrated skills in managing scalable product solutions, and leading cross-functional teams toward measurable business outcomes.

Key Achievements:

Cost Optimization:

Achieved $18M in cost savings by consolidating the technology portfolio, engaging 30+ executive stakeholders, and conducting 50+ workshops.

Product Innovation:

Delivered MVP within 6 months, improving performance by over 20% with the highest level of quality.

Launched a product adaptable to all platforms, reducing time to market by 60%, as part of Accenture's SynOps Marketing Platform.

Performance Improvement:

Led the turnaround for a poorly performing website, increasing customer engagement by 35% and unique visitors by 21%.

Increased mobile traffic by 102% through the redesign and redevelopment of a B2C mobile app, contributing to over 55% of digital revenue.

Technical Skills:

Project Management – Strategy, roadmap & product management (OKRs & KPIs), communication plan, budgeting, resource allocation, governance, feature prioritization & planning, backlog management, risk mitigation, building processes, release management, product launch

Methodologies – Waterfall, Agile (Scrum, TDD, XP), JAD, DevOps

Software Applications – CMS (Adobe, Sitecore), Tableau, CRM (Salesforce, Zendesk), RPA (UiPath, Blue Prism)

Data Engineering – Snowflake, Kafka, Python, PostgreSQL, SQL, Redshift

Visualization – Tableau, Power BI, Excel

Other – AWS, Azure, Confluence, SaaS model,

Personal Skills:

Strategic Thinking

Self-Motivated

Problem-Solving

Organizational Skills

Leadership Skills

Hands-on

Professional Experience:

StatusNeo - Kenvue Senior Technical Project Manager Oct 2023 - Present

Strategic Collaboration: Aligned software engineering/data science and business requirements to define program scope, roadmap, and long-term strategy, leading to a 10% efficiency improvement and 100% on-time delivery.

Communication Mastery: Developed and executed comprehensive communication plans to ensure stakeholder alignment, resulting in clear project status updates and risk mitigation strategies.

Risk Mitigation: Implemented processes for monitoring risks, issues, dependencies, and contingency plans, achieving 100% of project milestones.

Efficiency Optimization: Optimized collaboration with 3 vendor teams and improved efficiency by 10% through effective scope & dependency management.

Technology Proficiency: Utilized Generative AI (ChatGPT 4.0), ML, Snowflake and Tableau to drive project outcomes and measure the success metrics.

StatusNeo - AVIS Budget Senior Technical Project Manager Mar 2022 – Sept 2023

Digital Transformation Leadership: Influenced digital transformation roadmap for 12 Value Streams, outlining OKRs and KPIs. Facilitates 4 program increments involving 250+ global participants across all levels.

Strategic Planning: Led product roadmap, plans & timelines for successfully launching an invoice automation product across 46 locations.

Stakeholder Engagement: Facilitated discussions with VPs and AVPs to align on project direction and track progress with 15+ metrics. Coached and mentored stakeholders on agile culture and mindset.

Cross-functional management: Managed overall performance and delivery of project tracks, ensuring adherence to legal and regulatory requirements.

Technical Proficiency: Leveraged Cloud (AWS), Kafka, and BI tools (JIRA, Power BI) to drive data-informed decisions.

TWG, a Deloitte business Technical Project Manager Jan 2021 – Mar 2022

Cross-Functional Collaboration: Led cross-functional initiatives focusing on business value, improving predictability and delivery metrics.

Strategic Goal Setting: Established clear goals and success metrics for product development, driving team performance.

Stakeholder Liaison: Collaborated with UI/UX engineering, product, and business stakeholders to develop strategic plans.

Continuous Improvement: Enhanced customer satisfaction by 10% through focused testing and managing priorities.

Leadership Development: Coached and mentored team members on agile methodologies, fostering a culture of accountability and ownership.

TD BANK Agile Delivery Manager Oct 2019 – Dec 2020

Project Leadership: Coached cross-marketing technology teams to deliver Lead to Cash programs, tracking progress and resolving conflicts.

Efficiency Enhancement: Managed overall project performance, generating sprint performance metrics and optimizing delivery.

Transparency & Reporting: Maintained transparency among teams, stakeholders, and leadership, providing regular updates on delivery timelines.

Cross-functional optimization: Collaborated with DevOps teams to streamline CI/CD pipelines, improving deployment efficiency.

Accenture TPM/Scrum Master Sep 2014 – Jun 2019

1.Coached 6 project leads to deliver cloud-based web applications, slashing operational time & costs.

2.Drove product adoption rate to 85% across 17 European countries while maintaining quality.

3.Empowered teams to self-organize and support continuous improvement, resulting in a 20% increase in user story burn-down.

4.Led initiatives to improve designs, processes & architecture.

5.Developed and owned communication plans to effectively communicate program status.

Education:

Master of Business Administration

Bradford University School of Management, Sept 2009 – Sept 2010

Bachelor of Engineering, Computer Science

University of Mumbai, June 2002 – June 2006

Certifications:

Certified Scrum Master (CSM) – SAFe

ICP-Agile Project & Delivery Management

ICP-Business Agility Foundation

Leading SAFe 6.0

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