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WordPress Web Developer Technical Support

Location:
Dallas, TX
Salary:
$25 per hour
Posted:
March 14, 2024

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Resume:

PROFILE

I'm a Professional Web Developer with *-* years of experience building and working on various projects for various brands and organizations. Proficient in various languages and knowledgeable in cyber, network, servers and internet-related issues.

I specialize in planning, designing, and implementing high-quality websites and softwares providing solutions. I bring proven expertise in management, leadership, and communication. With a strong background in software engineering and technical support, coupled with extensive experience as a WordPress Developer, I am confident in my ability to contribute effectively to your dynamic team. In my previous role as a WordPress Developer, I successfully designed and implemented custom WordPress themes, ensuring a seamless and visually appealing user experience. I collaborated with cross-functional teams to understand project requirements, and my proficiency in HTML, CSS, JavaScript, and PHP allowed me to develop responsive and interactive websites tailored to meet client needs. My technical acumen extends beyond WordPress development, as I have also worked on various frontend web development projects. Leveraging my skills in creating intuitive user interfaces and optimizing website performance, I consistently delivered high-quality solutions that enhanced user engagement and satisfaction. Additionally, my experience as a Software Engineer has equipped me with a solid foundation in problem- solving and critical thinking. I thrive in fast-paced environments, where I can apply my analytical skills to troubleshoot and resolve technical issues promptly. This ability, combined with my dedication to providing excellent technical support, has allowed me to build lasting relationships with clients and stakeholders. You will find that my diverse skill set, encompassing both WordPress development and software engineering, aligns perfectly with the requirements for the Frontend Web Developer/WordPress Developer role at your organization. I am excited about the opportunity to contribute my expertise to your team and help drive innovation in your projects.

PROFESSIONAL EXPERIENCE

01/2021 – 02/2022

Lagos, Nigeria

Stainless Computers

WordPress Developer

•Successfully customized and developed plugins to enhance website functionality and meet specific client requirements.

•Managed WordPress multisite installations, ensuring scalability and efficiency.

•Implemented responsive web design principles to ensure optimal user experience across various devices.

•Managed content creation and updates on WordPress websites, ensuring consistency and quality.

•Proficiently utilized HTML5, CSS3, and JavaScript to craft responsive and cross- browser compatible web interfaces.

•Demonstrated strong PHP coding skills, creating custom solutions for WordPress projects.

•Implemented on-page SEO best practices to enhance website visibility and ranking.

•Created SEO-friendly URL structures and optimized meta tags for improved search engine performance.

•Utilized Git for version control, facilitating collaborative development workflows. Abdullahi Tijani

Frontend Web Developer/Wordpress Developer/Software Engineer & Technical support engineer

ad4bus@r.postjobfree.com 302-***-**** Delaware, USA Male https://github.com/TheYoungestDev

https://www.linkedin.com/in/theyoungestdev?

•Ensured efficient code management and teamwork in a version-controlled environment.

•Provided effective technical support to clients, addressing and resolving issues promptly.

•Demonstrated strong troubleshooting skills in resolving complex technical challenges.

•Optimized website speed through strategic techniques and utilization of caching plugins.

•Tailored web solutions to meet the specific needs and preferences of each company, ensuring a unique and personalized online presence.

•Employed a collaborative approach, working closely with clients to understand their business goals and translate them into compelling digital experiences. 02/2022 – 04/2023

Lagos, Nigeria

BigFix Technologies

Frontend Web Developer

•Developed and implemented ERP and CRM solutions for various brands and organizations at BigFix Integrated Technologies.

•Contributed to the enhancement of business processes by delivering customized ERP solutions tailored to specific client needs.

•Collaborated seamlessly with diverse professionals, including designers, backend developers, and project managers, on multifaceted projects.

•Utilized advanced Git functionalities for version control, implementing branching strategies and pull request workflows.

•Applied effective debugging techniques to identify and resolve complex technical issues promptly.

•Proactively enhanced codebases for improved efficiency and maintained high- quality standards in the development process.

•Participated actively in Agile methodologies, engaging in productive standup meetings to discuss project progress and address any impediments.

•Contributed insights and collaborated with other developers to streamline development workflows and meet project milestones.

•Implemented performance optimization strategies, including lazy loading, code splitting, and asynchronous loading, to enhance website speed and responsiveness.

•Focused on fostering a collaborative environment by sharing knowledge and learning from peers.

•Collaborated directly with clients, incorporating their feedback into the development process to ensure alignment with project goals.

•Maintained open lines of communication with clients, addressing concerns, and providing updates on project progress.

•Resolve technical issues through effective debugging techniques and enhance codebases for improved

•efficiency.

04/2023 – 12/2023

Lagos, Nigeria

Harmon Web

Technical Support Engineer

•Conducted server optimization to enhance performance, resulting in faster website loading times and improved user experience.

•Implemented caching strategies and tuned server configurations for optimal resource utilization.

•Worked on scalability solutions to accommodate the growing needs of clients, ensuring seamless expansion of hosting resources as per demand.

•Implemented load-balancing strategies to distribute traffic effectively across multiple servers.

•Applied robust security measures to safeguard servers and hosted websites from potential threats.

•Conducted regular security audits, implemented firewalls, and ensured the latest security patches were applied.

•Developed and implemented automated backup systems to prevent data loss and enable quick recovery in case of unexpected incidents.

•Deployed performance monitoring tools to track server health and identify potential issues proactively.

•Set up alerts for critical performance metrics, allowing for quick response and issue resolution.

•Collaborated in the development of a comprehensive customer support portal, enabling clients to submit and track support requests efficiently.

•Integrated knowledge base articles for self-help and proactive issue resolution.

•Worked on network optimization to ensure reliable and high-speed connectivity for hosted websites.

•Contributed to seamless migration solutions for clients, ensuring smooth transitions between different hosting environments.

•Implemented resource usage analytics tools to provide clients with insights into their hosting resource consumption.

•Assisted clients in optimizing their websites and applications based on analytics data for cost-effective resource utilization.

•Implementation of control panels, providing clients with an intuitive interface for managing their hosting resources.

•Combined technical expertise and strong interpersonal skills to diagnose and resolve issues remotely.

•Resolve technical issues through effective debugging techniques and enhance codebases for improved efficiency.

•Utilized advanced debugging techniques to address challenges and improve the overall performance of software products.

•Diagnosed and resolved technical issues remotely, providing efficient and effective solutions to end-users.

SKILLS

PHP

Apache

JavaScript

Mobile responsiveness

Problem-solving and critical

thinking

Server management

Command line

Theme customization

Customer Relationship

Management

Microsoft Office 365

Backend

MYSQL

Git & GitHub

Search Engine Optimization

(SEO)

Performance monitoring

Migration and deployment

Hosting platforms(Cpanel,

Plesk etc)

Ecommerce

Version control

Linux cloud servers

CSS farmeworks

Wordpress

HTML & CSS

Troubleshooting and

debugging

Communication and

collaboration

SSL/TLS implementation

Google analytics

CRM

Learning Management System

Database and server

integration

Visual Studio Code

PROJECTS

2023 – present Software customization

•Currently engaged in providing specialized software customization services, catering to the unique needs of various companies.

•Expertise in tailoring existing software solutions to align seamlessly with clients' preferences and requirements.

•Proficient in rebuilding software applications to enhance functionality, user experience, and overall efficiency.

•Collaborate closely with clients to understand their specific business processes, ensuring the customization aligns with their operational goals. 2022 – present Company, Brand, and Organisation Website

•As the lead developer for the Company Website project, I have played a pivotal role in crafting captivating online platforms for diverse companies and brands.

•Focused on creating dynamic, user-centric websites that effectively communicate the unique offerings, values, and branding of each client.

•Successfully launched and maintained websites for a diverse portfolio of clients, spanning industries such as Tech, Insurance, and Fundraising.

•Notable projects include [zswaqf.org.ng] which saw a 90% increase in user engagement after implementing a revamped design and streamlined navigation. Learning Management System

•Designed and developed a comprehensive Learning Management System (LMS), akin to platforms like Udemy and Coursera.

•The LMS facilitates e-learning, offering a user-friendly interface for course creation, enrollment, and progress tracking.

•Visit SmartLearn LMS to explore the interactive and feature-rich learning platform.

Project Management Software

•Spearheaded the development of a robust Project Management Software, streamlining organizational workflows and enhancing team collaboration.

•Successfully deployed organizational websites, providing a centralized platform for efficient project tracking and management.

•Crafted brand-specific websites to strengthen online presence and showcase unique offerings.

Referral Website

•Developed a dedicated website for individuals interested in participating in the company's referral program.

•The referral website serves as an interactive platform, allowing users to easily refer others and track their referral-related activities. E-commerce Website & Software

•Specialized in building E-commerce websites using various tools, including WordPress, WooCommerce, and custom-written code.

•Successfully implemented and customized software solutions to optimize online shopping experiences.

•Proficient in crafting user-friendly interfaces, implementing secure payment gateways, and ensuring seamless navigation.

QR code software

•Created a unique QR code generation website tailored to the organization's needs.

•The QR code software allows for easy generation and customization of QR codes, serving diverse purposes within the organization's operations. LANGUAGES

English



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