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You can now return your catalog/internet order to any retail location. However, orders paid for via PayPal or with our multi-pay promotion must be returned to our catalog center if a refund is desired. Orders shipped directly from the manufacturer cannot be exchanged at our retail locations. Return Form
Step 1
Contact Us: 1-800-***-****
www.basspro.com/returns
Original Order Number, if available
Contact Information: Purchaser Information:
(This is the address your replacement will be shipped to) (If different from contact information) Name
Address
Name
Address
City State/Prov. Zip City State/Prov. Zip
Phone: Daytime Evening Step 2
Phone: Daytime Evening How would you like us to handle your return/exchange? Refund in form of original payment Exchange item (Please fill out reorder section below) Gift Card If the new item is out of stock, may we backorder? Yes No I am returning a gift. Please send: Exchange Gift Card Step 3
List item(s) you are returning. To improve manufacturer’s warranties please include reason for return (see chart below) REASON
CODE SKU NO. COLOR SIZE QUANTITY DESCRIPTION PRICE EACH Reason Codes
Quality / Satisfaction Service Miscellaneous
Disappointed in quality (Explain at right) M5 Backorder received too late C1 Ordered wrong item Not as pictured or described (Explain at right) WI Wrong item shipped C2 Changed my mind Does not work W2 Item was not ordered Reason not listed, please explain Damaged Size / Color
Installation too difficult or costly M0 Item was too large M1 Item was too small
Step 4 Reorder Here: Please allow 2 to 3 weeks for delivery of in stock replacement items. SKU NO. COLOR SIZE QUANTITY DESCRIPTION PRICE EACH TOTAL If reordered merchandise totals more than the merchandise you returned, how would you like to pay the balance? Check or Money Order (no cash, please) Gift Card (enter number here)
(19 numbers) We will call you to obtain the 4-digit PIN#. Credit card used on original order. New credit card number. We will call you to obtain card number. Step 5
Enclose the Return Form along with merchandise in a well- sealed box. Please use clear tape to attach the Return Label (see reverse) securely to your package and return via FedEx ground, UPS ground, or USPS insured with delivery confirmation. Please do not return COD or via an express service. NOTE: Merchandise covered by manufacturer’s
warranty must be sent directly to the
manufacturer for replacement or repair.
If the package was damaged in shipment, is a
perishable item, or was drop shipped directly
from the manufacturer, please contact us by
phone or email, ad4bue@r.postjobfree.com.