KEMBERLY FRYE
Lancaster, TX
********.****@******.*** - 708-***-****
Authorized to work in the US for any employer
RESUME PROFILE
Highly motivated and experienced Customer Service Representative with a strong track record in resolving customer complaints and providing exceptional service. Committed to creating a positive experience for customers through effective communication and personalized service.
SKILLS & QUALIFICATIONS
Interpersonal skills
Meticulous and organized
Data Entry/Records Management
Self-supervising
Reliable/Flexible
Team Player
PROFESSIONAL EXPERIENCE
Ranstad Staffing Agency Dallas, TX 09/2017-Current
Brand Ambassador
Maintain constant presence on the sales floor to address customer needs.
Consulted with customers on beauty care needs and made product recommendations.
Promote and maintain fragrance brands marketing strategies and image.
Extensive knowledge on current trends in fragrance and cosmestic industry.
All City Management Svc Santa Fe Springs, CA 02/2018-Current
Traffic Controller
Direct or escort pedestrians across streets stopping traffic, as necessary.
Guide and control vehicular or pedestrian traffic in school zones.
Monitor traffic flow to locate safe gaps through which children can cross the street.
Hospitality Coordinator
Stonegate Senior Living DeSoto, TX 10/2015 to 12/2017
Manage the day-to-day operations of a senior living center. Plan dining menus, and activities for senior community.
Document resident dietary information daily, adjusted diet when needed as directed.
Administrative Assistant
Majesty Pre-Need and Life insurance DeSoto, TX 1/2012 to 1/ 2016
Responsible for clerical and organizational tasks; file organizing, scheduling appointments, and assisting other staff members at life insurance agency.
Maintain electronic and paper filing system, open, sort and distribute incoming correspondence, performs data entry and scan documents,etc.
Westlake Hospital Melrose Park, IL 06/2008-10/2011
Medical Receptionist
Performed clerical and administrative tasks.
Maintained and kept patient information confidential.
Prepare medical files, verified insurance and collect patient payments.
Maintained medical supplies and equipment.
EDUCATION
Cannella School of Hair Design, Cosmetology License, 1992 Elmhurst, IL
Sawyer Business College, Business Certificate, 1983 Oak Park, IL
REFERENCES
*Available upon request *