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Customer Service Specialist

Location:
New Bern, NC
Posted:
March 13, 2024

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Resume:

SW

SUSAN WOLF

ad4blm@r.postjobfree.com 1-717-***-**** Carlisle, PA 17013

Respectful trustworthy experienced/trainable individual

"Common Sense" Individual- "Old School " Work Ethic Organized - "Keep it Simple"

Quick Learner - "Tell me Once-I'm Listening"

Trustworthy/Everyday Dependable - "Because I love to Work"

TCS/PECO Carlisle, PA

Customer Service Specialist

10/2011 - 01/2021

Assisted county level agents obtain account information concerning electric bills to qualify for government grant

Approve grant monies applied to accounts/re-establish service Enter contact information into excel worksheet/tracking Aardvark Computers/Kirbtech Carlisle,

PA

Clerk

11/2010 - 06/2011

Check in computers for repair/create work order for tech Check out repaired computer using Quick Books billing systems Atlantic Central Bankers Bank Camp Hill,

PA

Loan Operations Representative II

01/2003 - 11/2008

Advanced from Entry-level Incoming/Outgoing Wire Clerk to Loan Operations Representative II within 5 years

Accomplished Banking Industry knowledge of ACH processing & Patriot Act/OFAC procedures

Daily payment posting and reconciliation/reports

Monitored commercial loan package for "Past Due" accounts Supported Commercial Loan Officer with collections

Capital Tax Collection Bureau Carlisle,

PA

Tax Claims Clerk

04/1997 - 07/2002

Daily deposits/balancing of local tax funds

Posting of payments to taxpayer accounts

Audited and processed local taxpayer timely filed refund requests Requested and collected local tax claims to/from other Collection Tax Collection Agencies

JFC Career Development Center Camp Hill, PA

CERTIFICATE in Microsoft Product Work/Excel

12/2002

Carlisle Area High School Carlisle, PA

High School Diploma

06/1984

Summary

Skills

Experience

Education and Training



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