RAMANDEEP KAUR

Phone: 916-***-****

Email: ad4bim@r.postjobfree.com

Career Objective

My objective is to secure an intellectually stimulating position in the administrative field that will utilize my strengths and foster professional growth.

Skills

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), bilingual in Hindi, Punjabi and Urdu. Strong communication skills, both verbal and written

Education:

Early Childhood Education – Sierra College, Rocklin, CA – 06/2011 (AA Degree Completed)

Experience:

1.Customer Service Representative Peach Tree Health Clinic January 2022 - Present

Provide patient intake paperwork when checking in patients for their appointment, setting appointments, sending and receiving correspondence, data entry, and maintaining referral files.

Schedule and re-schedule patient appointments as required via telephone calls and written notification to patients.

Responsible for reviewing submitted documents to ensure proper information for billing purposes.

Delivering outstanding customer service to patients while managing inquiries and scheduling, ensuring a seamless experience for patients.

2.Assistant Manager Natomas Donut December 2016 - March 2020

Organized, planned and implemented strategies to increase the sale and production.

Assisted general manager keep day-to-day operations running.

Tracked the progress of weekly, monthly, quarterly and annual objectives.

Managed sales, cash and inventory transactions, as well as bank deposits.

Maintained a high level of customer service.

3.Data Entry Clerk Western Clinical Laboratory September 2011 - November 2014

Maintained database by entering new and updated patient information.

Prepares source data for computer entry by compiling and sorting information.

Provided on-boarding assistance and trained new employees for lab processes, procedures, and safety measures to be followed while handling equipment and specimens.