Warehouse Associate Customer Service
Resume:
Edward Jordan
Auburn, WA *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Warehouse Associate
PepsiCo - Auburn, WA
June 2023 to November 2023
Use RF scanner and headset to locate items to be picked and palletize orders in a warehouse setting for pick up and delivery.
Frieght Associate
Lowe's Home Improvement - Federal Way, WA
September 2020 to January 2023
Off load the freight truck and check in inventory (freight) using the Zebra RF scanning system. Move freight on to pallets per each departments of the store. Move pallets to locations and work inventory to shelves and top stock. Use RF scanner to add into store inventory with location and product information. Use Reach truck to put bulk pallets up in top stock with correct counts and product information. Product description, department description and verified counts on pallet tags. Production coordinator Level 3
Scholastic books - Auburn, WA
January 2015 to February 2020
Quality check book fairs and orders using RF inventory scanner to accurately check stock of what is being sent out to the schools. Load and unload trucks with cases and books and pallets of inventory. Receive inbound freight and help logistics sort back products back to shelves and racks. Palletize product for forklift operators to put up in inventory. Help drivers off load return cases onto the dock for returned fairs. Manifest books fairs according to start date for public schools in Western Washington as well as Alaska. Order picking and warehouse maintenance. Computer skills using Microsoft Office. Technology Sales Consultant
Office Depot
March 2006 to January 2015
Auburn, Washington
Help customer with their needs and make sure they know about the product they are looking to purchase. Prepare services for customer purchases. Improve customer experience to have repeat business. Increase sales and ensure the customer is well taken care of. Education
High School Diploma
Thomas Jefferson High School - Auburn, WA
Skills
• Order Picking
• Product Development
• Load & Unload
• Freight Experience
• Technical Support
• Product Management
• Agile
• Pricing
• Quality Assurance
• Research & Development
• Strategic Planning
• Supply Chain
• Sales
• Negotiation
• Customer service
• IT
• Inventory control
• Microsoft Access
• iOS
• Operating systems
• Computer hardware
• Windows
• Software troubleshooting
• Computer networking
• System design
• LAN
• Host/hostess experience
• Social media management
• Help Desk
• Software Testing
• Sales
• Customer service
• Help desk
• Software troubleshooting
• Computer hardware
• Technical support
• Typing
• Forklift
• Load & unload
• Freight
• Supervising experience
• POS
• Leadership
• Retail management
• Communication skills
• Merchandising
Certifications and Licenses
Forklift Certification
Pallet Jack Certification
Electric Pallet Jack Certification
Driver's License
Assessments
Forklift safety — Proficient
May 2020
Best practices and safety hazards in forklift operation Full results: Proficient
Customer service — Proficient
May 2020
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Summary of Skills
One of the top-rated sales performer in district
Technology experience
Complex problem solving skills
Customer targeting
Product management
Sales
Negotiation skills
Computer Repair in a Work order ticket environment
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