Data Entry Customer Service

DONNA FRAZIER

Madill, OK ***** 580-***-**** ************@*****.***

Professional Summary

I've only been back to work for about 4. Yes, I was previously disabled and was unable to work. I'm still disabled but I can work from home. Quick learner and I love Helping people Skills

Consultative Sales

Product Knowledge

Complaint Resolution

Appointment Scheduling

Data Entry

Information Security

Account Updating

Work History

Customer Service Representative 02/2021 to Current Arise Platform – Home Based

Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Streamlined call center processes for improved efficiency and reduced wait times. Resolved customer complaints with empathy, resulting in increased loyalty and repeat business. Assisted customers in navigating company website and placing online orders, improving overall user experience.

Education

None The School Was Not A Credited.: Accounting And Computer Science 03/1982 Rutledge Junior College - North Charleston, SC

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