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High School Customer Service

Location:
Laguna Hills, CA
Posted:
March 13, 2024

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Resume:

CONTACT

Santa Ana, CA Orange County

*****

909-***-****

ad4bg1@r.postjobfree.com

EDUCATION

High school Diploma

Etiwanda High School Rancho

Cucamonga, CA

**** - ****

Associate in Science in Licensed

Vocational Nurse

Chaffey College Rancho

Cucamonga, CA

2020 - 2021

SAMANTHA VILLASENOR

WORK EXPERIENCE

LVN Nurse

Kaiser Permanente Fontana, CA

10/2021 - 10/2023

● Collaborated with physicians and other healthcare professionals to deliver quality care in addition to HIPAA guidelines to protect privacy of patients.

● Communicated effectively with physicians and other healthcare personnel regarding a patient's condition or treatment plan changes.

● Administered and recorded vital signs in patients to determine fitness and identify immediate health issues.

Service Advisor

Claremont Toyota Claremont, CA

02/2021 - 09/2021

● Diagnosed vehicle issues and recommended repairs to customers and assisting customers by looking up product information, inventory, and pricing.

● Resolved customer complaints promptly and professionally by utilizing effective conflict resolution strategies.

● Prepared repair orders and obtained necessary signatures to maintain company jrecords.

Office Clerk

Quality Aviation Fontana, CA

06/2019 - 05/2020

● Developed strong customer service skills to assist with inquiries from internal and external contacts.

● Analyzed sales trends to determine areas of improvement within the department and updating inventory on hand when parts were received or shipped out.

● Processing payments from customers utilizing various payment methods such as cash, check, credit cards.

SKILLS

•Writing Reports

•Customer Service

•Time management

•Communication

•Administering Medication

•Computer Proficiency

•Detail Oriented

•Critical Thinking



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