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Customer Service Manager

Location:
Houston, TX
Posted:
March 13, 2024

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Resume:

SS

SEMAJ STONE

ad4bdc@r.postjobfree.com 872-***-**** Houston, TX 77064

Customer Service Manager Executive leader who takes initiative with an excellent grasp on Management, Training and franchise development. Open-minded collaborator and team player with demonstrating the ability to read, interpret and apply a broad range of leadership and collaboration to manage strategic planning as it relates to company-wide goals and objectives. To find a job challenging and rewarding that will utilize my skills and abilities as a Crew Manager and Supervisor October 25, 2020 To whom this letter may concern, I am writing in regards to positions your company have available. I found out about your positions through your website and had to immediately contact you. Working in the customer Service field for years, I am experienced and well-rounded capable of operating and managing your business. Capable of working in a fast paced environment, I am an experienced certified in Supervising through McDonalds Franchise. Able to work alone or as a cooperative team member, I am strongly skilled to take on task necessary to keep your company areas functional by keeping high quality standards keeping customers and staff safe. Loyal and dedicated to my job, I am willing to be the best asset I can be for your company in any positions relating to my skills and experience willing to go the extra mile. Thank you very much for taking out the time to read my cover letter. I hope with further review your company will contact me for and interview. Sincerely, Semaj Stone McDonald's Area Supervisor Dedicated and hardworking [Job Title] successful at leading and motivating retail workers to provide exceptional service every time. Knowledgeable about end-to-end store operations with history of targeting improvements to enhance operations.

Leadership Qualities

Managerial Experience

Area Supervisor

Supervisorial Experience

Multitasking Skills

Detail Oriented

General Office Skills

Customer Service Experience

Computer Literate in Microsoft App

Problem Solving

Communication skills

Recreation /Park District Experience

Youth Management

Summer Camp Experience

Organization skills

Leadership Skills

Computer Literate

Time Management Skills

Observational Skills

Physical Skills

Office skills

Shipping and Receiving Skills

Janitorial skills

Sanitizing Skills

Trainer

Grounds Keep

Experienced in Sanitizing

Laborer

Goal Oriented

Research Method Skills

Strategic Planner

Follows Task

Social Media Proficiency

Safety Management

Documentation Skills

Reporting Skills

Production Management

Employee Performance Management

Product Sales

McDonald's, South Park Avenue Chicago,

IL

Responsible for ensuring the restaurant managers upholds the standards of Quality, Service and Cleanliness

Summary

Skills

Experience

Area Supervisor

01/2019 - Current

Ensure the restaurants meet or exceeds operational goals laid out in the budget which include Labor, Sales, Profit, Food Cost and all other Controllable areas.

Hazel crest Park District st Hazel crest, IL

Maintenance/Janitorial Worker

01/2018 - 01/2019

Managed building floors and classrooms by sweeping, mopping, scrubbing, waxing & vacuuming

Responsible for gathering and empty trash cleaning all grounds debris & lawn care

Responsible for moving .Move heavy furniture, equipment, and supplies manually

Set up, arrange, and remove, tables and chairs to prepare facilities for meetings and events.

Tinley Park High School Tinley park, IL

Studies

01/2024

post-secondary Education

Lyons Township High School Lagrange Il

High School Diploma

05/2022

References Upon Request

Education and Training

References



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