Suzyn Rae Hampton

ad4bau@r.postjobfree.com 636-***-****

PROFESSIONAL SUMMARY

Multiple successful disaster recovery exercises. Planning preparation, migration, and testing.

Proven MCP, ITIL, 3PAR, NetApp, and EMC SAN Certified Storage Engineer/Lead Project Architect with strong background project managing, engineering, and administering SAN Storage and Server environments.

Experience working with Cisco, NetApp, HPE, 3Par, Hitachi, EMC, and Brocade environments.

Diverse background with supporting environments including Cisco, Windows, Unix, Linux, HPUX, Citrix, and XEN operating system with a passion for having high energy, versatile resource possessing, excellent problem diagnosis, solving skills, solid leadership, listening skills and communication skills.

Possesses an excellent track record of being a self-starter eager to learn and apply new technology to solve business issues.

Proven background as a high-quality resource in the area of technical infrastructure implementation with excellent customer support.

Work well independently and as well in a team environment.

TECHNICAL SUMMARY/CERTIFICATIONS

ITIL

Managing 3PAR StoreServ I

Managing 3PAR StoreServ II

Managing 3PAR StoreServ II and III

EMC SAN Management

EMC SAN Data Protection

ONTAP 7-Mode Administration

Microsoft Certified Professional, #2252153

83-640 Windows Server 2008 Active Directory, Configuring

70-642 Windows Server 2008 Infrastructure Services, Configuring

70-643 Windows Server 2008 Application Services, Configuring

70-620 Configuring Windows Vista Client

MASTERED AND WORKING KNOWLEDGE OF:

Disaster Recovery

Azure

Fusion

3Par

StoreServ Management Console

3Par SSMC

NetApp V Series Controllers

NetApp FAS Controllers

ONTAP

Hitachi USPV

Hitachi HNAS

Cisco MDS

Hitachi HDVM

Hitachi HTSM

EMC Navisphere Manager

Data Domain

Double-Take

Microsoft Cluster Server

SANSurfer

Powershell

WafflIron

Cisco Meraki

Isilon AP

EMPLOYMENT HISTORY

Our family experienced a family tradegty the gaps in my employment were to takeing care of my family or volunteering for the non for profit.

Local Non For Profit Present

Leadership Team

Coached women of all ages on moving forward

Advocate for creating community and leadership development

Mentored new members

Alliance Technologies August 2022 to December 2022

Project Manager/Systems Engineer

Disaster recovery

Configure Azure virtual servers, virtual desktops, and active directory

Project manager for multiple projects and migrations

Installed access points for multiple companies

Installed and configured Cisco Meraki switches

Worked on client storage issues

Installed and configured Isilon Aps

Configured and performed troubleshooting on Sophos firewalls

Troubleshoot VOIP sound quality issues

Worked with vendors to support multiple client issues

Consultant/Centene May 2021 to January 2022

Senior Disaster Recovery Architect

Lead teams on multiple disaster recovery exercises that were completed

Worked with application owners to develop their disaster recovery document TRGs Technical Recover Guides

Worked on the project to migrate tier 2 applications into Fusion

Worked on the team to prepare the initial scope for the Preparis to Fusion migration project for WellCare

Migrated all WellCare SharePoint disaster recovery documentation into the Centene environment for the application owners to update their documentation prior to entering them into Fusion per Centene disaster recovery requirements

Worked on the team to migrate WellCare disaster recovery information from Preparis into Fusion

Tested the technical recovery guides per application and worked with the application owners on what needed to be updated in their technical recovery guides in order to be successful on the next exercise

Consultant/MTMCID November 2019 to May 2020

Storage and Cloud Architect

Managed multiple projects including NAS storage, Cloud, firewall, and network, AD, Office 365, and physical to virtual

Deployed NAS and cloud storage system to support company needs

Migrated data from the original source to the NAS

Migrated servers from physical to virtual

Deployed two Ubiquity WAPs 5g

Created an additional 2g wifi to support a user that could not support the 5g

Migrated the company from the old company to the new one

Un-joined user workstations from the old company’s Active Directory

Migrated desktops to a workgroup and verified all custom applications continued working

Configured multiple printers to scan and send via Gmail

Migrated the phone system from the old system and company to their new system

Configured a MacBook Pro to integrate with Windows as well as configured a Windows VirtualBox to run the programs that are not supported in Mac

Converted the office from 100% physical to 100% virtual

Misc office printer, scanner issues, and configured printers to scan to email through Gmail

Created documentation for all environmental changes from storage, network, firewall, printers, as well as workstations

Centurylink, St. Louis, MO August 2016 to January 2019

Lead Storage Engineer T4

Led and managed a team of 19 in case management in multiple storage queues

Managed, migrated, and decommissioned multiple 3PAR arrays saving the company half of a million dollars in third party support of old and out of support arrays

Managed my team to migrate multiple customer’s data to a newer faster arrays to support the above project

Multiple successful disaster recovery projects

Upgraded 3PAR firmware and patches

Installed 28 3PAR arrays

Managed vendors to keep on the project schedule guidelines

Created the install documentation checklist for all 3PAR installations globally. This included an additional document with the proper syntax for every command needed to complete the checklist

Worked directly with customers to troubleshoot performance or multi-client outages. Working with customers on shared storage as well as direct storage

Upgraded Brocade firmware

Created documentation for other storage teams within the company to hand down additional responsibilities to lower tiers

Mentored tier 3 storage in their daily activities, performance issues, and additional troubleshooting

Suddenlink, St. Louis, MO October 2013 to August 2016

Lead Storage Engineer/Architect

Brought on as a Lead Engineer to help build and develop a new storage team

Surveyed multiple data center sites two were new builds and one was a decommission and preparation for migrations to both new data centers

Two data datacenters were local, and one was in Dallas, TX. Since this location was the previous disaster recovery data center, I requested a local team member to send pictures of the cabinets for a site survey. This was able to help troubleshoot performance problems when I noticed orange fiber cables were used instead of aqua

Managed vendors to keep on the project schedule guidelines

Managed the project to use old Cisco 5k’s to replace the 9148 fiber channel switches to alleviate the TCAM issue we ran into with the 9148 switches

Led and mentored team in Storage, Cisco MDS, and UCS knowledge

Lead architect and implementation specialist of the 2016 data center migration plan and build

Lead architect and implementation specialist of the 2016 disaster recovery data center migration plan and build

Lead architect and implementation specialist of the 2016 data center decommission plan

Designed 3PAR Implementation Guides

Compared our current 3PAR storage with the 3PAR Best Practices and documented where we needed to make changes, for example we were using RAID6 on SSD and 3PAR best practice is to use RAID5 for better performance

Responsible for team preparing additional hosts in our second, third, and fourth UCS domain to migrate production to domain 2 and shutting down development and test for the brief outage. The end results were to move MDS ports from switch mode to End host mode. Both fabric interconnects rebooted simultaneously in domain one

Migrated the Production data center from St. Louis, MO to Dallas, TX

Built the storage fabrics Cisco MDS 9148 and installed and configured all storage

Installed two additional 9148s with four ISL links between the fabrics

Changed Cisco fiber channel zoning from host to storage zone sets to Smart Zoning

Migrated all storage from the Des Peres data center to the new St. Louis data center using mostly snapshots and replication

Decommissioned Des Peres data center

Designed, implemented, and configured 3Par two 7440c and one 7200c

Designed the DR solution for our production and MDC office

Performed troubleshooting procedures for production storage issues

Configured snapmirror between Dallas and St. Louis as well as St. Louis to Dallas

Mentor zoning and allocating storage from NetApp, XIO, and 3PAR

Installed and configured 2 3PAR 7440c and 3PAR 7200c, 2 NetApp 8040, 2 3250, 4 2240 arrays and 3 XIO hyper ISE and 8 XIO ISE 200 in each data centers

Preform takeover/giveback on NetApp arrays and upgrade firmware as needed

Implemented disaster recovery at the storage layer for data that did not already have disaster recovery in the application layer

Completed multiple projects within a timely manner

Lumeris, St. Louis, MO April 2013 to October 2013

Senior Storage Engineer

Installed and configured 22 NetApp FAS2240-4, FAS3140, FAS3250 arrays

Built (NetApp) India storage solution. All duties were preformed virtually. Surveying the site for the build as well as working with the vendors in order to compete the project

Managed vendors to keep on the project schedule guidelines

Supported 2 separate SQL reporting environments using Vclones and snapmirror for SQL

Participated in 2 successful disaster recovery exercises

Implemented configured and monitored storage hardware and software used by Windows, Unix, Linux, HPUX, and Citrix operating systems in multiple data centers as well as remote locations

DR Design Project

ISCSI to Fiber channel project

Replaced faulty hardware in the arrays

Upgraded NetApp firmware and Data OnTap firmware

Migrated Stage and DR data to Las Vegas via snapmirror

Installed SAS, SATA and Hybrid disk shelves

Monitored array performance using Performance Advisor

Reclaimed storage from decommissioned servers

Migrated VMware from fiber channel data stores to NFS

Centene Corporation, St. Louis, MO April 2011 to April 2013

Storage Engineer

Installed and configured16 NetApp v6280 filers, HP XP2400, EVA8000, 2 DD880, and 2 DD890

Built new data center configured SAN with 2 Cisco 9513 Directors. Building the storage and storage fabric while the building was still being built

Managed vendors to keep on the project schedule guidelines

Rebuilt the old production data center to become the disaster recovery data center

Configured vsans and port channels on the Cisco Directors for UCS Chassis

Supported 2 separate SQL reporting environments using Vclones and snapmirror for SQL

Participated in 2 successful disaster recovery exercises

Implemented, configured, and monitored storage hardware and software used by Windows, Unix, Linux, HPUX, Citrix, and XEN operating systems in multiple data centers as well as remote locations DR Data Center redesign project

Waffliron during the DR Data Center redesign project

Upgraded fiber channel director firmware as well as NetApp firmware

Migrated HP2400 production storage to NetApp v6280

Installed SAS, SATA and Flash disk shelves

Monitored array performance using CLI and Performance Advisor

Provided backup TSM support

Reclaimed storage from decommissioned servers

Migrated VMware from fiber channel data stores to NFS

Mentored new team members

Fast/Charter, St. Louis, MO July 2010 to April 2011

Storage Engineer

Configured CIFs shares on the 5 NetApps and assigned the appropriate permissions

Managed NetApp Management Console

Migrated Hitachi standard RAID groups to Dynamic Pools which gained back 14TB of useable space

Implemented, configured, and monitored storage hardware and software used by Windows, Unix, Linux operating systems in multiple data centers and remote locations.

Zoned Brocade Fiber Switches via CLI

Administered 1 CX3-40, 4 CX-700, 5 NetApp FAS3040, 2 Hitachi AMS 2300, 1 Hitachi 2500 virtualized behind a USP-V

Reclaimed storage from decommissioned servers

Correctional Medical Services, St. Louis, MO April 2008 April 2011

Storage Engineer

Deployed multiple EMC arrays

Troubleshot multiple performance issues

Additional work information can be provided upon request

EDUCATION

St. Charles Community College

St. Charles, MO

Sanford Brown Business College

Fenton, MO

September 2000 to April 2001

Network Specialist Program, MCSE Windows 2000 Credential Preparation

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