Customer Service Project Coordinator
Resume:
Joe Eustis
Greenville, SC 29601
*************@*****.***
HIGHLIGHTS
25+ years experience in steel manufacturing, product installation, estimating, purchasing, outside sales, and customer service
Possesses a unique balance of technical balance blended with creativity and a satisfaction from serving others
Described by teammates as reliable, a leader, self-starter, detail oriented and appreciates finding efficient solutions
PROFESSIONAL EXPERIENCE:
Carson’s Nut, Bolt & Tool
01/2020 – 02/2023
Pulled orders, checked orders
Steel fabrication
The Sundry Kitchen – Personal Small Business Venture
12/2015 – 05 2018
Designed unique kitchen wares (cutting boards, spice racks, pot racks, etc.) using Draft Sight
Crafted pieces from the media of wood, steel, aluminum, and acrylic and incorporated catalogued hardware into designs
Purchased processed steel and aluminum per my Draft Sight specifications
Worked toward patents for certain designs; networked with other businesses
Systems Specialties, Inc., Six Mile, SC
Project Coordinator
04/1999 – 12/2015
01/2007 – 12/2015
Liaison between the client, fabricator, installer, structural engineer, vendor and sub-contractor
Facilitated all fabrication and installation projects to maintain deadlines and kept all parties current with any delays
Traveled to jobsites throughout the United States
Designed overhead cranes, their support structures and any below the hook devices that were needed by the customer. Always excelling with designs to maximize the customers’ footprint in all axes
Read SOW’s, construction drawings and addendums for initial RFQ’s. Estimated material and labor costs for bid packages. Remained in the lead position for additional RFI’s once awarded the project. Produced approval and as-built drawings for the customer, shop drawings for the fabricator and general arrangement drawings for the installer
Acquired quotes and issued purchase orders for overhead crane components, raw and processes steel, crane rail, rental equipment and flatbed hauling
Performed sales responsibilities with both self-actuated and assigned clients; also supported other sales team members
Installer/ Installation Supervisor
Promoted to Project Coordinator
Mastered and educated others in various techniques to obtain the principles of plumb, level and square
Supervised others with both the installation of crane systems and any onsite modifications that arose
Traveled to jobsites throughout the United States
EDUCATION:
Clemson University
08/1993 – 05/1998
College of Art, Architecture and Humanities
Design Major (130+ Credit Hours)
ADDITIONAL SKILLS/LICENSURES:
Assisting as a Service Volunteer at Triune Mercy Center in Greenville, SC 10/2018 – 07/2019. Always willing to help with any necessary services such as plumbing projects, pressure washing and aiding in the setup and breakdown for events such as the 2019 Peace of Triune Art Auction.
AutoCAD operator – Proficient in shop, approval and general arrangement drawings
R&M Materials Handling Quote Master, Stahl Crane Systems Crane Configurator, Columbus Mc Kinnon Crane Kit Estimator and Conductix Quick Quote
Able to take precise measurements using tape measures, laser tape measures, construction lasers, plumb bobs and levels and combine those measurements with catalogued technical equipment information in order to meet the client’s production needs and expectations
Licensed and or certified in forklift operation, aerial lift operation, lockout/tagout, powder-actuated fasteners and overhead crane inspection
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