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Business Development Customer Service

Location:
Greensboro, NC
Posted:
March 14, 2024

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Resume:

EDWARD [ED] R. DREW

Mailing Address: **** Cottage Place Greensboro N.C. 27455

Home, Office & Cell #: 252-***-**** Email: ad4b94@r.postjobfree.com

HIGHLIGHTS/EXPERIENCE

With over 25 years of successful experience in inside and outside sales management, I am a goal and results-oriented individual as well as a strong team participator and leader. Holding integrity to high expectations for myself and exemplifying a strong background of business development, consultation, marketing/sales, branding, advertising, public relations, customer service, instruction, coaching and non-profit, I offer a passionate and dedicated work ethic.

EMPLOYMENT

- Cogent Analytics- [June 2021 to] Team Manager & Senior Business Development Consultant. Responsible for making 100-125 outbound calls per day, managing various Regional Vice Presidents within the Continental U.S. in an effort for their first time introductory and follow-up appointments coupled with establishing a new and an initial business development relationship between both companies. Managing the RVPs calendars, overseeing various assigned team members for appointment performance. Training, Evaluations, Reviews, Consultation, Daily, Weekly as well as Monthly Reporting to Upper Management. Experienced in various programs such as Vanilla Soft, Excel, Dialpad, Microsoft Word and other programs as deemed necessary for business development, operations and performance.

-CPI Security Systems- [December 2020 to June 2021] Triad NC Security Consultant (Outside Sales). 100 % Commission Compensation. Responsible for marketing residential & business security systems, products and services to both residential and small businesses. Working various marketing leads door-to-door, traveling to various regions and phone sales. Strong Sales Force as well as other marketing lead programs experience.

-Unemployed due to Covid- [November 2020 to Late December 2020]

-Living Arts College- Associate Admissions Director Winston-Salem Campus [March 2020 to October 2020 -Laid off due to Covid]Responsible for marketing prospective students, increasing enrollment of new students and overall enrollment procedures for various programs, Retention as well as executing various marketing strategies/programs. Served as a student counselor/advisor.

-Senior Life- Insurance Representative Part Time [February 2020-December 2020]

-US Health Advisors- Health and Life Insurance Representative/Agent Licensed in NC, MI, NE & TX [November 2019 to February 2020]-NC Department of Insurance School – [September 2019- November 2019] Completion of Licensing

-Trinity Logistics- Logistics Account Specialist and Logistics Account Executive [March 2019 to August 2019] Strong business to business development, emphasizing Inside Sales Processes, Pre-Prospecting, Prospecting, Business/Customer Relations, Collections, Customer Service. Strong familiarization with the operations of various programs and systems for expediting effective business relationships and administration.

-EPES Logistics- Logistics Account Specialist and Logistics Account Executive [January 2018 to February 2019] Strong business to business development, emphasizing Inside Sales Processes, Pre-Prospecting, Prospecting, Business/Customer Relations, Collections, Customer Service. Strong familiarization with the operations of various programs and systems for expediting effective business relationships and administration.

-Dignity Memorial Incorporated- Marketing Executive/Family Service Counselor [March 2017 to January 2018].Expediting Effective Marketing of all services, products and programs for all At-Need and Pre-Need Arrangements. Sales Force Connect Effectiveness for Pre-Prospecting and Prospecting, Lead Generation.

-RTN [Register Tape Network] Corporation- Eastern Carolina Regional Marketing Team Leader, Trainer and Consultant [July 2014 to February 2017]; Business to Business, Emphasis with Business Branding, Print and Digital Advertising Marketing and Design, Strategic Marketing and Nurturing the Business Owners in an effort for continued business and consistent ROI. Sales Force Effectiveness for Pre-Prospecting and Prospecting Lead Generation.

-Pitt Community College- Greenville, N.C., [August 2003 to January 2015]; Part-Time Adjunct Professor/Instructor of Biblical Studies [Introduction to the Old Testament and Introduction to the New Testament] and World Religion Studies

-The Washington Daily News & The Scuppernong Reminder [Boone Corporation]-Washington, N.C. [December 2012 to July 2014]: Marketing Senior and Marketing East District Consultant; Business to Business, Emphasis with Business Branding, Print and Digital Advertising Marketing and Design, Strategic Marketing and Nurturing the Business Owners in an effort for continued business and consistent ROI. Sales Force Effectiveness for Pre-Prospecting and Prospecting Lead Generation.

EDUCATION

-Duke University Divinity School [Durham, N.C.] Masters of Divinity [August 1995 to December 1996; Graduated May 2003] - Chaplaincy, 1 Unit of Clinical Pastoral Education (C.P.E.), VA Hospital, [Durham, N.C.] [Fall 2002 to May 2003]

-University of North Carolina at Pembroke (Formerly Pembroke State University) [Pembroke, N.C.]

Bachelor of Arts, Public Relations Communications; Concentrated Electives in Advertising, Marketing, Public Speaking, Religious and Biblical Studies, [Graduated May 1988] Senior Class President 1984.

-Guilford Technical Community College [Greensboro, N.C.]Various Non-Credit Classes taken for professional and personal development. [Spring 1991 and Spring 1994]

-Grimsley Senior High School [Greensboro, N.C.] H.S. Diploma, [Graduated May 1984]

COMMUNITY SERVICE, TRAINING & AWARDS

-Various Sales Awards for High Achievement [Representing All Employers] Various Awards Received: Most Improved Performance. High Monetary Bonus for Outstanding Performance, Team Management and Recognition. Active Yearly American Heart Association Fundraising and Heart Walk Participant.-Successfully completed the Landy Chase International Marketing Solutions Training, Jackson, Mississippi-Martha’s Community Center [Belhaven, NC]-Hospice Chaplain Volunteer [Asera Care, Greenville NC]-Pine Forest Nursing Home [Chaplain, On-Call Clergy, Pastoral Care Counselor]-Meals on Wheels [Northampton County and Wayne County]-Disaster Relief Volunteer, M.E.R.C.I. Center [Goldsboro]-Chaplain, Veterans Administration Hospital [Durham] and Katrina Relief Missions Work.

REFERENCES AVAILABLE UPON REQUEST



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