Data Entry Customer Service
Resume:
Management
Supervised**+ employees
Resolved customer complaints as needed
Training of new employees
Customer Service
Dispatcher
Medical
Dictation
Collections
Insurance filing
Appointment
Accounting
Payables/ Receivables
Reconciliation
Payroll
Data entry
Tax reports
Administrative / Secretarial
Computer skills
Phones and messaging
Organization
Projects
Multitasker
Proficient in Windows
EDUCATION
Bishop Neumann High School Graduated May 1982
202 South Linden, Wahoo, Nebraska 68066
University of New Mexico - Los Alamos Two and a half years
4000 University Drive, Los Alamos, New Mexico 87544 Environmental Science \ Math
University Hill N.E., Albuquerque, New Mexico 87131
University of Nevada - Las Vegas One and a half years
4505 Maryland Parkway, Las Vegas Nevada 89154 Banking/ Environmental Science
EMPLOYMENT
Werner Enterprises. February 2022 / December 2022 14507 Frontier Road, Omaha, Nebraska 68138 Supervisor: Mary Albright
Logistic Specialist: I was part of our world-class logistics team, delivering capacity solutions to customers and drivers.
Corresponding with carriers to get load status information in timely a manner to ensure on-time delivery for customer satisfaction.
Data entry into our SMART system for tracking purposes. Strong desire to learn and work in a fast-paced environment. Strong organizational skills. Proficiency in using a Windows-based computer. Prospect and cultivate new sales leads to establish business relationships. Develop and maintain strong relationships with current and prospective customers.
Dell Services NTT DATA August 2017 January 2020
777 Research Drive, Lincoln, Nebraska 68521 Supervisor: Char Cornford
Senior Customer Service Associate: Took trouble calls from agents and directed work flow as it came in from Online Fax, Email (Internal and External), Trouble Shot, and Lost Miss sent Paperwork. Started as Temp Associate answer calls for Retirement accounts
Ashland Care Center August 2011/ January 2016
1700 Furnas Street, Ashland Nebraska 68003 Supervisor: Gal Reemts-Harberts
Kitchen Supervisor /Cook: I supervised, trained, and assisted 10+ workers in the daily tasks of the kitchen. Our daily numbers were 85 to 90 for breakfast and 100 to 115 for lunch. Assisted in grocery order weekly, special occasion’s meals, and cleaning. I volunteered regularly at the nursing home and in their community.
AccuQuilt Corp (AccuQuilt/AccuCut) June 2008/ July 2011
8843 South 137th Circle, Omaha Nebraska 68138 Supervisors: Carolyn or Steve
Phone Sales and Quilt Specialist/Warehouse Office Assistant: I work as a phone Sales Representative returning calls to Quilt Shoop, Upholstery and Sewing Machine Business interested in wholesale pricing. We built relationships with Guilt Shops and Retail Sewing Machine shops. Selling and Demonstrating the Cutting System and the Trunk Shows. I assisted in the warehouse when need for Inventory and Filling orders. Always a team player.
Powermate Corp. (Coleman) January 2008/May 2008
10330 I Street, Omaha, Nebraska 68127 Supervisors: Keith Hudson, Dawn Mackey
Transportation Planning Specialist / Warehouse Office Assistant: I work, to coordinate loads into and out of the Distribution Center. Dispatched trucks as they entered our shipping area. Allocating orders to ship as product becomes available and plan the routing for all outbound loads. Powermate was a division of Coleman that went Bankrupt in 2007. I stayed to the end of the job as I knew all aspects warehouse, office, shipping, dispatching the work and workers as requested in the daily picking screen preparing warehouse work for the following day. Pro’ing, printing, preparing reports and folders to assure the loads where scheduled. Daily as loads became ready assisted in preparing shipping documents and contacting trucking companies to ensure pickup. Internal paperwork included confirming and invoicing, breaking down and closing the loads in the system to finishing daily paperwork. I assisted in receiving trucking companies on the inbound and outbound trucking schedule working together with key personnel.
Kurb Electric October 2007/ January 2008
789 North Spruce, Wahoo, Nebraska 68066 402-***-**** Supervisor: Rod Kubr
Office Manager: Manned the Phone when requested to dispatch men to jobs as needed. Hired to do part-time bookwork for a small local electric company. I have done posting to Quick Books, reconciling bank statements, updating daily spreadsheets and daily work sheets. I also reconcile statements from four parts companies to assure inventory orders are accurate.
Heldt Produce Inc. April 2007/ August 2007
431 County Road H, Ashland Nebraska 68003 402-***-**** Supervisor: Suzie Heldt
Office Assistant: Dispatched workers to fields as directed, set up new business office with lap top computer using Peachtree Accounting. Introduced new payroll system, organized bank statements, handled receivables and payables, and designed forms and filing system.
Wahoo Heritage Inn July 2005/July 2006
950 North Chestnut, Wahoo, Nebraska 60866 402-***-**** Supervisor: Bob Sloup
Night Shift Front Desk: Balanced nightly bookwork for 40 rooms with varying rates and scales, audited and filed day shift paperwork, prepped for following days’ work, worked with quick books, closed and balanced daily credit card postings, kept track of Tax-Exempt totals for the month, set out Continental breakfast, answered phones, took reservations and assisted guest with their needs while on shift.
South Haven Living Center July 2003 / February 2005
1400 Mark Drive, Wahoo, Nebraska 68066 402-***-**** Supervisor: Patty Savra, Sherri Terry
Cook / Dietary Aid: Prepared and served meals for 65 residents. Responsible for preparation of meals, special diets of residents and food inventory management. As Dietary Aid I assisted the cook when necessary and did other preparation involved in putting out the meals.
Blue Valley Mental Health Center April 2001 / January 2002
543 North Linden Street, Wahoo, Nebraska 68066 Supervisor: Vivian Copsey 402-***-****
Office Manager / Secretary - Handled day to day phone calls and dictation, set appointments, set up daily work for therapist and doctors, sent billing sheets to main office on a daily basis and handled walk in emergencies and crisis calls.
References
Char Cornford
1540 Garret Lane Apt. 118
Lincoln, NE 68512
Gay Herbert’s
3037 S 179th Plaza #72
Omaha, NE 68130
Becky Peavy
120 Main Street
Ithaca, NE 68033
Coleen Jensen
1059 North Walnut
Wahoo, Nebraska 68066
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