Sales Representative Operations Manager

Elise Knox

910-***-**** ad4b63@r.postjobfree.com https://www.linkedin.com/in/elise-knox-490608267

Summary

I am a self-motivated people-person and enthusiastic recent graduate of East Carolina University with a degree in Communications. I have gained significant and beneficial knowledge in critical thinking, analysis, and problem-solving. Inspired to continue to grow and expand my knowledge and skillset, which can assist me in being an asset to any organization.

Education

East Carolina University College of Communication, Greenville, NC August 2020- May 2024

Bachelor of Science in Communication

GPA: 3.7/4.0

Related Experience

Aptive Environmental, Fredericksburg, VA- Remote May 2023- September 2023

Operations Manager

Asked by Regional sales manager to manage and operate sales by motivating and messaging two teams of 50 sales representatives

Maintained relationships with current employers utilizing Sigma software on a daily basis

Increased sales to service ratio with experience in organizations rerouting software system

Scheduled and rescheduled appointments in real time to place sales representative in lucrative positions

Attentive to employers' and clients' requests and operated in timely manner

Aptive Environmental, Long Island, NY April 2022-June 2022

Sales Representative (Intern)

Increased profitability and revenue generating $19,000 in sales of pest control products and services door to door in one month span

Drove sales by renewing and upgrading existing customers and developing new customers

Qualified leads, emphasized company benefits and advantages of products, and negotiate to close the sale

Adjusted approach and pitch based on the physical cues and body language of the customers to close the sale

Handled credit card transactions through digital technology software system

Experience

Hurricane Alley’s, Carolina Beach, NC April 2020-Present

Server/ Bartender

Placed and serviced food/ beverage orders in fast paced environment

Generated a maximum of $2,100 in sales daily

Promoted and inspired daily cocktails to increase daily revenue

Excellent interpersonal communication skills in chaotic situations and with difficult customer interactions

Professionally trained in food safety practices

Blockade Runner, Wrightsville Beach, NC June 2022-August 2022 Food and Cocktail server

Communicated with hotel guests to get feedback on service, resolve any potential concerns or issues, and provide any other additional services

Prepared both alcoholic and non-alcoholic beverages for hotel guests

Took and placed hotel guests' food and beverage orders while providing recommendations based on customers liking

Skills

Photoshop

Microsoft: Word, office, excel, and PowerPoint

Digital media

Sales techniques and strategies

Negotiation and generating leads

Honors and Activities: Deans list 2020-present, Chancellors List 2023-present, ECU Women’s Club Lacrosse 2020-present, Pitt County Humane Society Volunteer 2023-present, CPR Certified.

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