Customer Service Shuttle Bus
Resume:
JOSEPH SPIELMAN
******************@*****.***
SUMMARY
Excellent customer service. Hard worker interested in learning new skills. Can work well as part of a team or individually can manage time effectively. Flexible to achieve the best outcome for the team. Looking to transition to a challenging new career.
SKILLS
Attention to detail Problem Solver Positive Influence
Team Player Strong Work Ethic Management
Microsoft Office Word Excel
Power Point Outlook Access
WORK EXPERIENCE
Food Server Worker, State of Texas 04/2020 – 10/2023
Beaumont, Texas
Worked six months in pots and pans, retrieved dirty pans, scraped, washed, sanitized, and properly stored pans on drying racks.
Organized food prep station carefully putting all food and serving items in proper order for the line server team.
Served 1700 customers twice daily, a proper portion of food based on the specification of the meal.
Cleaned serving line area including mopping and sweeping floors and removing garbage to sanitation area.
Prepared serving area for incoming shifts, organizing and restocking up to 50 items daily.
Communicated consistently with management items needed for accurate meal delivery.
Shuttle Driver, Fast Park 08/2016 – 03/2020
Humble, Texas
Greeted approximately 120 customers daily on to airport shuttle bus for a pleasant experience resulting in repeat customer business.
Trained 10 new employees of which 90% remain employed.
Transported customers to desired terminals and loaded and unloaded customer's luggage on and off the shuttle bus.
Provided parking location card for quick and safe retrieval of the vehicle.
Salesperson, Toyota 08/2015 – 08/2016
Humble, Texas
Researched the characteristics, capabilities, and features of all cars and trucks and provided the customer with detailed information.
Engaged customers in a face-to-face setting, ensuring their needs were understood and addressing any questions or concerns.
Assisted customers throughout the buying and selection process, providing information on vehicle options and facilitating test drives.
Salesperson, Ford 05/2014 – 06/2015
Humble, Texas
Built strong relationships and leveraged product knowledge to maximize repeat sales.
Created rapport with potential customers to improve the possibility of future sales.
Assisted customers with completing the relevant paperwork required for a successful sale to be processed.
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