Priscilla Brown
Chicago, IL *****
ad4b44@r.postjobfree.com
To Utilize the many skills I have acquired to assist any way I can to better your company Authorized to work in the US for any employer
Work Experience
Jewel Osco
Albertsons - Chicago, IL
October 2023 to December 2023
I was a closing shift cashier
Shift lead Guest Service Representative (GSR)
Thorntons LLC - Waukegan, IL
June 2021 to June 2023
Do some paperwork. Assist team members with handling angry guest. Do returns. Greet customers with a smile. Assistant customers with checkout. Prepare breakfast and lunch. Ensure everything is stocked properly at all times.
CSR - Customer Service Representative
Graham Enterprise, Inc - North Chicago, IL
December 2019 to June 2021
• Cash out customers
• Assist customers in locating items
• Ensure store is fully stocked
• Prepare hot food items
• Assisted customers with questions
• Operated the cash drawer
Cashier/Customer Service/Sales Associate
Burlington Stores - Gurnee, IL
November 2019 to December 2019
Cash out customers, assist on the floor. Perform returns and exchanges
• Counted out cash drawers
• Worked the cash register
• Stocked shelves
Cook
Cracker Barrel - Gurnee, IL
June 2019 to November 2019
1. Cooked all main dishes
2. Made biscuits and cornbread
3. Maintained kitchen area
4. Prepped all foods
Assistant Manager/Sandwich bar captain
PASTORAL Artisan Cheese, Bread & Wine - Chicago, IL May 2017 to June 2019
I started as just a sandwich maker and in 8 months I became Assistant Manager. I am responsible for making sure all product is stocked appropriately, making sandwiches for lunch rushes, taking care of all sandwich catering and assisting with overall functions of our store ( inventory, invoices, orders etc). I'm also responsible for hiring and training new employees.
Assistant
MARKET FRESH FOODS
June 2008 to May 2017
I am responsible for cashing out customers as well as assisting them in locating items that they wish to purchase.Assisting customers with returns and exchanges, doing invoices, inventory and cashing out employees.
Manager
LUIGI'S PIZZA
June 2007 to May 2008
I was responsible for opening and closing the restaurant. Assigning employee duties, cashing out customers, and making sure all food is prepared correctly.
Education
DIPLOMA in GENERAL
MALCOLM X COLLEGE
January 1990 to June 1990
High school diploma or GED
Skills
• Customer service (10+ years)
• Customer relationship management (8 years)
• Relationship management (4 years)
• Food Service (10+ years)
• Crew Member (10+ years)
• Assistant Manager Experience (4 years)
• Catering (6 years)
• Recruiting (4 years)
• Guest Services (10+ years)
• Customer support (10+ years)
• Typing (2 years)
• Shift Management (10+ years)
• Restaurant Experience (10+ years)
• Kitchen Experience (10+ years)
• Sales (10+ years)
• Leadership (10+ years)
• Supervising experience (10+ years)
• Cash handling (10+ years)
• Cash register (10+ years)
• Cooking (10+ years)
• Communication skills (10+ years)
• Conflict management (6 years)
• Management (10+ years)
• Grocery store (10+ years)
• Quick service & fast food restaurant (10+ years) Certifications and Licenses
Food and sanitation
January 2020 to January 2023
Food Handler Certification
Bartender License
Driver's License
ServSafe
Additional Information
Skil
ls
Customer Service (15+ years), Customer Relationship Management (10+ years), Call Center