RESUME

FAISAL AHMAD

M. No : +974-********

+974-********

Email : ad4b31@r.postjobfree.com

CARRIER OBJECTIVE:

My career goal is to excel in the life by working day in and out in a healthy working environment and

Coordinating with the team to the best of my ability and to the satisfaction of my superiors thus

Creating my mark therein. Would like to work in an active and challenging environment, Where there

Is scope for upgrading my skill and knowledge, and where I can take active part in the growth of the

Organization.

EXPERIENCE : Total IT Experience: 16.2 Years

Summary of Skills & Experience

Total 16+ years of experience in IT Infrastructure Management. Support more than 2000 servers

& Datacentre management. I have industry Certifications like MS Azure, MCSA, MCP, MCTS, VMware & ITIL Foundation.

Professional Certifications/ Trainings https://www.google.com/url?sa=i&url=https%3A%2F%2Fcloudthat.in%2Fcourses%2Fcourse%2Fmicrosoft-azure-certification-bootcamp-for-az-104-microsoft-azure-administrator-associate%2F&psig=AOvVaw0iTCNKCSEYk75U1O513F-D&ust=1633162088221000&source=images&cd=vfe&ved=2ahUKEwiu0qaC4ajzAhUY0YUKHSf3DfIQr4kDegUIARC1AQ

Az-500 Microsoft Certified: Azure Security Engineer Associate

Az-305 Microsoft Certified: Azure Solutions Architect Expert

AZ-303 Microsoft Azure Architect Technologies

AZ-104 MS Azure Administrator Associate

MCTS (Microsoft Certified Technology Specialist)

Windows server 2016 (70-740)

Windows server 2008 Network Infrastructure (70-642)

Exchange Server 2007(70-236)

Windows 7, configuring (70-680)

MCP (Microsoft Certified Professional)

Windows 2003 Server (70-290).

Windows Active Directory Infrastructure (70-294).

VMware certified Professional (VCP 6.5)

ITIL Foundation certified.

Devops Certified Professional Certification Training completed.

IT Operations, Administration and Management

·Provides answers to customer inquiries concerning system software and applications.

·Applies company policies and procedures to resolve variety of issues.

·Develop IT Operations consistence plan for Infrastructure, Assets, Installation and Implementation, Support and Troubleshooting, Migration, Upgradation, Administration of Server-Clients, Security, Peripherals and Network Infrastructure.

·Monitor and Analysis the IT process for ensuring Systems Report and SLA deliverable.

·Licensing and metering, reporting of usage, product compliance, working on queries, Inventory collection and control.

·Managing Issues and Escalations addressing performance bottlenecks and ensuring maximum uptime.

·Conducting Periodic reviews on IT services and their trends to take Proactive measures. Audits, Quality and Performance Improvement.

·Independently implements end-user or enterprise infrastructure or services of significant complexity.

·Backup Strategy for scheduled/Unscheduled Backups as per Backup plan and Restoration.

·Leading the Team of Technical Professionals for service and Support deliveries.

·Involvement in IT Budgeting & reporting for the Organization.

·Relation and Manpower management with Team, External clients and Vendors.

Technical Support and Troubleshooting

·Advanced Technical Troubleshooting support for Organization and Team members for critical problems.

·Configuring Redundancy, Fault tolerance, Security management, Optimization and Performance, Testing.

·Plan Control and Direct Implementation for various IT activities.

·Tier 3 level troubleshooting including diagnosing complex replication and multi domain issues.

·Creative problem solver, able to think logically and pay close attention to detail. Good communicator, proficient at gathering user requirements and customizing database solutions as per need.

·Responsible for Reliability and Scalability of the support applications for their functional area.

·Define & Manage Overall Service Roadmap e.g., Expand and Decide roadmap Priorities & Approvals, make key decisions Practices e.g. create process, Service Blue Prints, Incorporate and Plan continuous Improvement – Impacts.

WORKING WITH:

ØCOMPANY : Al Meera Consumer Goods Company

ØDesignation : System Engineer

ØPERIOD : Mar 2023 – Present

JOB RESPONSIBILITIES

vAdministration & Management of MS Azure & Office 365 environment.

vProficient with Office 365, Microsoft Intune / EMS, Online Protection, DLP, Information Protection Suite, Azure MFA Server, Azure AD Sync, ADFS, ADFS Proxy & Windows Azure application and services.

vProficient in Azure identity, access, security with a clear understanding of core Azure services, such as networking, software, and servers in the cloud.

vExperience with ADFS certificate renewal, Exchange certificate renewal, IIS Certificate renewals as and when required.

vAdministration of AD, AAD & ADFS in hybrid environments.

vAdministration of AD & AAD support services such as AAD conditional support services such as AAD conditional access policies, AAD self -service password reset (SSPR), AAD connect and windows server DNS.

vProficient in Active Directory user administration, troubleshooting.

vProficient in On Premise Exchange 2016 and 2019 advanced administration in Hybrid Model.

vDesigning, implementing, and administering messaging system platforms and related sub-systems while ensuring compliance and user satisfaction.

vCoordinating and performing configuring changes and application upgrades for messaging systems and related services.

vPerform Regular OS Updates on Exchange servers, and on demand Exchange security updates as when it is released with no downtime including Exchange Database Refresh as and when required.

vExperience in Microsoft Teams troubleshooting.

vLead and participate in messaging related projects, to deliver new services, new functionality and application integration including but not limited to Email Security and protection solutions.

vInstallation, configuration & administration of Servers 2012,2016 & 2019. Managing Domain Controller, Additional Domain Controller, DNS, DHCP. File server.

vInstallation, configuration & administration of Exchange 365 online.

v Designing, testing, deploying, and maintaining Active Directory Group Policy (GPO) for the purpose of securing Domain Controllers, Domain Member Servers, and Domain Member Workstations.

vAdministration of Symantec AV servers. Configuring & installing of Antivirus. Daily & Weekly administration and scheduling scan for desktop, laptop, and servers.

vManagement of Hyper-V server manager. Administration and configuration of replication between replica servers.

vHandling IBM X series servers, Lenovo Thinksystem, Dell power edge-series servers and using Dell EMC & IBM Blade server.

vManaging and Administration of Veeam Backup 9.5 for backup and restoration of infrastructure servers.

vSetting up and managing various devices (Desktops, Laptops, Tablets, Switches, routers, AP Controllers, NAS, SAN, IP Phones, PABX, Firewall).

vCreate required reports for management reviews.

vPart of team to manages assigned IT projects to ensure adherence to the budget, schedule, and scope of the project. Develops, maintains, and revises proposals for assigned projects including project objectives, technologies, systems, information specifications, timelines, funding, and staffing. Sets and tracks project milestones; manages and accounts for unforeseen delays, then realigns schedules and expectations as needed.

ØCOMPANY : Tech Mahindra

ØCLIENT : Supreme committee for Delivery & Legacy

ØProject : FIFA World Cup 2022

ØDesignation : Infrastructure Wintel Specialist

ØPERIOD : Jan 2022 – Dec 2022

JOB RESPONSIBILITIES

vAdministration & Management of MS Azure & Office 365 environment.

vAdministration of AD, AAD & ADFS in hybrid environments.

vAdministration of AD & AAD support services such as AAD conditional support services such as AAD conditional access policies, AAD self -service password reset (SSPR), AAD connect and windows server DNS.

vManaging & Administration of Production, Test & Development & DR infrastructure environments through various standard technology.

vMicrosoft windows Failover Cluster Management. Worked on Microsoft clustering in both physical and virtual environments.

vAdministration & Management of VxBlock system for productions. VxBlock has prebuilt components that are racked, stacked, and cabled together to create a single shippable appliance. Integrated Building Block Platform

Cisco UCS Blade and Rack Servers: Compute

Cisco Nexus and MDS switches: Network

EMC VNX® and VMAX® arrays: Storage

VMware vSphere hypervisor: Server Virtualization.

vAdministration & Management of production & DR activity through SRM 8.3.

vAdministration & Management of Nutanix ESXI hosts. Verify and review the health & datastores capacity in Nutanix.

vInstallation, Configuration, and administration of VMware ESXi 6.0, 6.7 & 7.0 servers. Managing Virtual server using vSphere client and VCenter. Managing ESX Boxes and maintaining VM inventory using VCenter. Deploying new VMs from the template, taking snapshots, cloning as per the client request through Change.

vMicrosoft windows & VMware Failover Cluster Management. Worked on Microsoft clustering in both physical and virtual environments.

vInstallation, configuration & administration of Servers 2012,2016 & 2019. Managing Domain Controller, Additional Domain Controller, DNS, DHCP. File server.

vInstallation, configuration & administration of Exchange 2019 servers. Knowledge to upgrade exchange mailing system to Exchange 2016 also managing VPN and Domains.

v Designing, testing, deploying, and maintaining Active Directory Group Policy (GPO) for the purpose of securing Domain Controllers, Domain Member Servers, and Domain Member Workstations

vworking with cyber security & NCSOC teams to actively update AAD conditional access policy and AD Group Policies as determined by cyber threats and operational requirements.

vAdministration of SCCM 2012 server for Patch management patching Workstations & Servers

vExperience with infrastructure and server theories, principles and concepts, application infrastructure and standards, networking fundamentals.

vKnowledge of Software as a Service (SaaS), Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) - as it pertains to Enterprise Domain design and support.

vConfiguring and administration of Citrix XenDesktop infrastructure and later.

vProviding Citrix Product Solution to Customer and requirements and escalated support.

vExperience in Citrix Xen desktop provisioning services in VMware environment, Desktop OS image capturing, managing Desktop OS for Citrix VDI environment.

vInstalling and configuring Citrix XD 7.6 - XD Desktop Delivery Controller or XD 7.6 broker.

vWorking on Citrix provisioning server 7.6 like vDisk creation, creating Templates.

vInstallation, configuration & administration of Manage Engine tools (eg : AD Manger, AD audit, Patch manager).Using Manage Engine tools to manage day to day AD related task.

vAdministration of Laps (Local Admin password security) Management server and client desktop.

vTroubleshoot and debug environment and infrastructure problems found in the production and non-production environments.

vMaintenance, Support, trouble shooting and Performance monitoring of all Servers, storage, and tape library at both Primary and DR sites from SolarWinds application.

vVendor co-ordination related to Hardware and Software Issues

vPlan and coordinate implementation of changes, upgrade patches and new versions through proper change control processes.

vCreate and document detailed guides and tracking documents - for clients to leverage as part of Active Directory hardening and overall infrastructure enhancements.

vKnowledge and administration of Symantec AV & Deep Security, McAfee, Sophos & ESET Antivirus. Configuring & installing of Antivirus. Daily & Weekly administration and scheduling scan for desktop, laptop, and servers

vManaging Print Management plus Server.

Assigning users permission to print through as per the department.

Maintaining Monthly usage reports as per user or department.

vTracking Policy violence and forwarding the findings to I.T Security Team.

vIvanti, Manage Engine for ticketing portal. Based on the requirement Creating incident, Change Request, Task and assigning to Service Desk

vManaging Service Owner and Approval status.

vTrend Micro enterprise vault for Email Archiving, creating policy for Users mailbox quota, archive email if the user mailbox limit exits 80% run everyday

Created Auto archive policy for every one month.

Creating repository folder for archive emails, adding new users to the quota policy.

Daily monitoring system/repository health.

vManaging Disclaimer for Email signature.

vHandling Dell power edge R710, R740-series servers and using Dell EMC PowerEdge M1000 Blade server, Dell EMC unity, Oracle spark T5-2, T7-1, T8-1 & ZS-3.

vInstallation & administration of Linux based servers as per client requirements.

vCreate required reports for management reviews.

vPart of team to manages assigned IT projects to ensure adherence to the budget, schedule, and scope of the project. Develops, maintains, and revises proposals for assigned projects including project objectives, technologies, systems, information specifications, timelines, funding, and staffing. Sets and tracks project milestones; manages and accounts for unforeseen delays, then realigns schedules and expectations as needed.

vEstablishes and implements project communication plans, providing status updates to affected staff and stakeholders.

vCollects analyze and summarizes information and trends as needed to prepare project status reports.

vPerforms other related duties as assigned.

vEnsure that the Hardware and Software’s are up running 24x7 to support business.

vEvaluate and deploy new hardware, software and technology solutions for business needs and technology upgradation.

vPrepare RFP’s, issue/evaluate them and make purchase recommendation to the Head of ERP and IT.

vDefine and document best practices and support procedures.

ØCOMPANY : Ali Bin Ali Technology Services

ØDesignation : Sr. System Administrator

ØPERIOD : Nov 2018 – Dec 2021

JOB RESPONSIBILITIES

vManaging Windows Azure & Office 365 environment.

vInstallation, Configuration, and administration of VMware ESXi 6.0 & 6.7 server. Managing Virtual server using vSphere client and VCenter. Managing ESX Boxes and maintaining VM inventory using VCenter. Deploying new VMs from the template, taking snapshots, cloning as per the client request through Change.

vHyper-V & VMware Failover Cluster Management. Worked on Microsoft clustering in both physical and virtual environments.

vInstallation, configuration & administration of Servers 2012,2016 & 2019. Managing Domain Controller, Additional Domain Controller, DNS, DHCP. File server.

vInstallation, configuration & administration of Exchange 2010,2013 & 2016 servers. Responsible to upgrade exchange mailing system to Exchange 2016 also managing VPN and Domains.

vAdministrating Active Directory users and groups, Group Policy, Replication and site & services management.

vResponsible to provide support for projects, which is providing administration system, services on Microsoft Windows 2012, 2016 & 2019 servers and Hyper-V Virtualization.

vDevelop and implement project plans, risk assessments and contingency plans for upgrading current server’s system (2008, and 2012) to latest version of operating system 2016.

vManaging and administration of Qradar SOC & SIEM for Analysis logs of various source of the Network (Servers Vulnerability, Policy Violence, Network anomalies, Network Device and Firewall Application). Application for security vulnerability in infrastructure and close the Soc tickets as per the assessment. Patching the Servers also as per the Radar Vulnerability Finding and closing the Incidents.

vManaging and administration Manage Engine OP-manager tools for infrastructure monitoring.

vInstallation, configuration & administration Manage Engine tools (eg : AD Manger, AD audit, Patch manager).Using Manage Engine tools to manage day to day AD related task.

vAdministration of Laps (Local Admin password security) Management server and client desktop.

vAdministration of SCCM 2012 server for Patch management patching Workstations & Servers

vAdministration & Management of Mcafee epo solution to control application deployment and activity. Whitelisted all requested and approve application.

vServer maintenance tasks like monitoring and managing disk space utilization, memory utilization and other server resources.

vTroubleshoot and debug environment and infrastructure problems found in the production and non-production environments.

vMaintenance, Support, trouble shooting and Performance monitoring of all Servers, storage and tape library at both Primary and DR sites.

vPart of team who is responsible for scheduling and monitoring of backups through veritas Symantec backup 8.3.

vManagement & administration of local desktop & laptop user data backup from Veritas DLO 9.4.

vInstalled and configure AD lag server in environment for emergency.

vManagement & Administration of Dell EMC VxRail hyper-converged appliance servers in infrastructure.

vPlan and implement system back and restoration

vVendor co-ordination related to Hardware and Software Issues

vPlan and coordinate implementation of changes, upgrades, patches and new versions, through proper change control processes.

vDelivering service by following ITIL processes that have been adopted by Industry.

vForce Point (Websense) email gateway. Daily monitoring Inbound & Outbound mail flow White list & Black list domain as per the user request. Spam email report to force point Lab team analyse.

vManaging FireEye-EX-3400 System for email Malware Protection

vServers OS hardening, Vulnerability points closed troubleshoot issues.

System performance tuning.

vHandling Symantec AV, Mcafee, Sophos & ESET Antivirus Administration.

Configuring & installing of Antivirus. Daily & Weekly administration and scheduling scan for desktop, laptop, and servers

vManaging Print Management plus Server.

Assigning users permission to print through as per the department.

Maintaining Monthly usage reports as per user or department.

vManaging & Maintaining IAM (Integrated Access Management System)

For user’s access request workflow, creating 3rd party user account through IAM system.

Maintaining Policy as per the User grade and the related membership.

Centralized password policy for Windows, ERP & Oracle account.

Automated permission and responsibility provision as per the users Grade.

vTracking Policy violence and forwarding the findings to I.T Security Team.

vIvanti, Manage Engine for ticketing portal. Based on the requirement Creating incident, Change Request, Task and assigning to Service Desk

vManaging Service Owner and Approval status.

vBarracuda Archive One System for Email Archiving, creating policy for Users mailbox quota, archive email if the user mailbox limit exits 80% run everyday

Created Auto archive policy for every one month.

Creating repository folder for archive emails, adding new users to the quota policy.

Daily monitoring system/repository health.

vManaging Disclaimer for Email signature.

vHandling Dell power edge R710, R740-series servers and also using Dell EMC PowerEdge M1000 Blade server, Dell EMC unity, Oracle spark T5-2, T7-1, T8-1 & ZS-3.

vInstallation & administration of Linux based servers as per client requirements.

vCreate required reports for management reviews.

vMaintain inventory and asset configuration documentation of QBB backend servers

vEnsure all issues are addressed and escalated to Concerned

vEnsure that the Hardware and Software’s are up running 24x7 to support business.

vEvaluate and deploy new hardware, software and technology solutions for business needs and technology upgradation.

vPrepare RFP’s, issue/evaluate them and make purchase recommendation to the Head of ERP and IT.

vDefine and document best practices and support procedures.

ØCOMPANY : Larson & Toubro InfoTech

ØClient : International Monetary Fund, USA

Solar Decom, Denmark

ØDesignation : Sr. System Administrator

ØPERIOD : June 2017 – Oct 2018

JOB RESPONSIBILITIES

vInstallation, Configuration, and administration of VMware ESXi 5.5 server. Managing Virtual server using vSphere client and VCenter. Managing ESX Boxes and maintaining VM inventory using VCenter. Deploying new VMs from the template, taking snapshots, cloning as per the client request through Change Management Process. Upgrading Servers hardware versions, upgrade resources of VMs. ESX patch through update manager. VMware cluster technologies: HA, DRS, and Fault Tolerance. Adding VMs into Resource Pools. Extend size of Datastore in vCenter and increase size of disk resources on VM. Capacity report and planning.

vInstallation, configuration & administration of Servers 2012, Domain Controller, Additional Domain Controller, DNS, DHCP. File server.

vMigration and Upgradation of windows server NT, 2000, 2003, 2008 to 2012 R2 & 2016.

vAdministrating Active Directory users and groups, Group Policy, Replication and site & services management.

vResponsible to provide support for projects which is providing administration system services on Microsoft Windows 2008 & 2012R2 servers and Virtualization.

vConfiguring Raid-0, 1 & Raid-5 for fault tolerance.

vDesign and configure the High Availability environment using MSCS or other cluster solutions with knowledge/experience on Storage Devices (SAN, NAS, DAS)

vFirmware and PSP Upgradation. Create the patch policy, Installation and updates of Security patches, Windows update on the servers.

vServer maintenance tasks like monitoring and managing disk space utilization, memory utilization and other server resources.

vServer hardware provisioning including configuration and deployment.

vTroubleshoot and debug environment and infrastructure problems found in the production and non-production environments.

vVendor co-ordination related to Hardware and Software Issues

vAdministration of SCCM 2012 server.

vAdministration of SEPM.

vPlan and coordinate implementation of changes, upgrades, patches and new versions, through proper change control processes.

vAGPM to administrating group policy management. Men & Mice tools to use to DNS & DHCP management.

vOrion, Netcool and SiteScope are the three different tools used to monitor ESXi and Windows Servers.

vDelivering service by following ITIL processes that have been adopted by Industry.

vCreated required reports for management reviews.

vGood communication and customer interaction skills

vEnsured all issues are address and escalated to Concerned.

vVendor co-ordination related to Hardware and Software Issues

ØCOMPANY : Al Madina Development and supply LLC

ØClient : Royal Oman Police

ØDesignation : Wintel Lead Administrator

ØPROJECT NAME : E-Police

ØPERIOD : Oct 2013 – Nov 2015

JOB RESPONSIBILITIES

vInstallation, Configuration, and administration of VMware ESXi 5.0 & 5.5 server. Managing Virtual server using vSphere client and Vcenter. Managing ESX Boxes and maintaining VM inventory using VCenter. Deploying new VMs from the template, taking snapshots, cloning as per the client request through Change Management Process. Upgrading Servers hardware versions, upgrade resources of VMs. ESX patch through update manager. VMware cluster technologies: HA, DRS, and Fault Tolerance. Adding VMs into Resource Pools. Extend size of Datastore in vCenter and increase size of disk resources on VM. Capacity report and planning.

vInstallation, configuration & administration of Servers 2008 & 2012, Domain Controller, Additional Domain Controller, DNS, DHCP. File server, Wsus Server.

vMigration and Upgradation of windows server 2008, 2008R2 to 2012 R2. Also did Domain migration.

vAdministrating Active Directory users and groups, Group Policy, Replication, and site & services management.

vResponsible to provide support for various projects which is providing administration system services on Microsoft Windows 2003/2008 &2012R2 servers and Virtualization.

vConfiguring Raid-0, 1 & Raid-5 for fault tolerance.

vCluster configuration and Monitoring cluster services for fail over issue.

vFirmware and PSP Upgradation. Create the patch policy, Installation and updates of Security patches, Windows update on the servers.

vServer maintenance tasks like monitoring and managing disk space utilization, memory utilization and other server resources.

vServer hardware provisioning including configuration and deployment.

vTroubleshoot and debug environment and infrastructure problems found in the production and non-production environments.

vVendor co-ordination related to Hardware and Software Issues

vInstallation, configuration & administration of SCCM 2012 server. Operating system image creation and deploy them to computers. Manage operating system installation packages and images, task sequences, drivers, boot images, and state migration settings. Perform both the Application Deployment Manager role and the Application Author role. Also manage applications, packages. Manage the Asset Intelligence Synchronization Point, Asset Intelligence reporting classes, software inventory, hardware inventory, and metering rules.

vManaging and checking the overall servers health and functionality.

vSupporting network load balancing needs and ensuring its correct operation (NLB)

Regular review of the events and logs.

vIdentify problems and suggest solutions and escalate to vendors if needed.

vPlan and coordinate implementation of changes, upgrades, patches and new versions, through proper change control processes.

vMonitor and maintain required interfaces between systems in database level.

vOrganize and administer training assistance when needed for IT staff as well as end users.

vHandling Dell power edge R710-series & T410, T420 series, HP Proclaim DL 320,380 G4, G5, & G7, Sun Microsystems v240, v480, and EMC2 and IBM X-Series servers.

vDelivering service by following ITIL processes that have been adopted by Industry.

vCreate required reports for management reviews.

vEnsure all issues are addressed and escalated to Concerned.

ØCOMPANY : Reliance communication pvt ltd

ØDesignation : Sr. System Administrator

ØPROJECT NAME : IDC Operation

ØPERIOD : June 2011 – Oct 2013

This project involves IT infrastructure management & Datacenter management of Windows Servers 24*7.

JOB RESPONSIBILITIES

vManagement, Installation and Maintenance for Servers Domain Controller, Additional Domain Controller, Application, DHCP, Windows Update Service Server (WSUS), VMware, File, Exchange Mail, Symantec Antivirus, Database.

vResponsible to provide support for various projects which is providing Remote Administration system services on Microsoft Windows 2000/2003/2008 & 2012 servers.

vManaging Active Directory users and groups, Group Policy, Replication management.

vInstallation and Managing Virtual server using Hyper-V and Vsphereclient. Also knowledge's like convert Physical to virtual, V to V, Template and snapshot etc.

vInstallation and configuration of Hyper V role in windows 2008 & 2012 R2 also using SCVMM for managing VM server.

vResponsible for troubleshooting and maintaining Citrix Server Farms & Window

Servers across all locations.

vResponsible for Administration of Citrix Metaframe Presentation Server version 4.0.

vInstallation, configuration and administration of SharePoint 2010 server. Managing form, site and also taking backup of Farm and content of SharePoint server.

vProvides database and SharePoint administration and system support for SQL database environments to include performance of the following related tasks: software installation, patch installation, upgrades, query writing, configuration, database creation, security, system monitoring and tuning, disaster recovery planning, implementation and backup and recovery.

vConfiguring Raid-0, 1 & Raid-5 for fault tolerance.

vFirmware and PSP Upgradation. Create the patch policy, Installation and updates of Security patches, Windows update on the servers.

vServer maintenance tasks like monitoring and managing disk space utilization, memory utilization and other server resources through HP OVA, HP ILO2 & WUG.

vServer hardware provisioning including configuration and deployment.

vTroubleshoot and debug environment and infrastructure problems found in the production and non-production environments.

vHandling Dell power edge R710-series &T420, 410, HP Proclaim DL 320,380 G4, G5, & G7, Sun Microsystems v240, v480 and IBM X-Series servers.

vCluster configuration and Monitoring cluster services for fail over issue.

vDelivering service by following ITIL processes that have been adopted by Industry.

vFile Server management, Web server, DNS & DHCP.

vCreate required reports for management reviews.

vEnsure all issues are addressed and escalated to Concerned.

vVendor co-ordination related to Hardware and Software Issues.

ØCOMPANY : IT SOURCE PVT.LTD

ØDesignation : System Administrator

ØClient : Reliance Industries Limited.

ØPROJECT NAME : IDC Operation

ØPERIOD : MAY 2009 – Jun 2011

JOB RESPONSIBILITIES

vMember of technical support team which is responsible for infrastructure services on Microsoft Windows technology.

vResponsible to provide support for various projects which is providing system administration services on Microsoft Windows 2000/2003/2008 server.

vConfiguring Raid-0, 1 & Raid-5 for fault tolerance.

vServer maintenance tasks like monitoring and managing disk space utilization, memory utilization and other server resources through HP OVA, HP ILO2 & WUG.

vAssists in managing the systems in a Data Center environment and deploy servers and

Contact this candidate