Jemal A. Archer

***-** ****** ******* **********

Oakland Gardens, NY 11364

Cell: 646-***-****

Email: ad4b1o@r.postjobfree.com

Objective:

Bilingual individual with a strong work ethic seeking to obtain an exciting, challenging and worthwhile position with a growing company that can best utilize my expertise.

Professional Experience:

August 2016- Present

USXPRESS • Company Driver

• Efficiently delivering national freight over the road to various companies

• Update work log daily and track all deliveries (Paper and Electronic)

• Follow company procedures, safety regulations, and traffic laws

• Report delays, accidents, or other traffic and transportation situations to bases or other vehicles, using telephones or mobile two-way radios

• Check all load-related documentation for completion and accuracy Dec 2015 – May 2016

Home Depot • In-store Promoter (ISP), New York, NY

• Inform customers of the weekly promotions offered for Home Improvement

• Assist customers with Do-It-Yourself (DIY) in home projects.

• Provide in-depth knowledge of all in-store Inventory.

• Liaison between customers working with designers and/or contractors.

• Top Promoter for month of March.

October 2015 – June 2016

Life Alert • Customer Care Consultant, New York, NY

• Provide customers with all the necessary functions of the Life Alert System.

• Perform follow-ups calls to maintain relationships with customers to stay current and encourage repeat business.

• Responsible for making outbound lead calls and answering inbound calls. April 2014 – April 2015

Lifestyles Holiday Vacation Club • Verification Legal Officer (VLO), Puerto Plata, DR

• Handled the final verification of all NEW & existing Shareholder purchases.

• Confirmed all information (i.e. Banks, Lenders, Credit Cards, etc.) provided by members to purchase or upgrade their existing contracts.

• Typed original and alternated contracts for purchase agreements. * Answered all pertinent questions prior to signing documentation. April 2012 – April 2014

Lifestyles Holiday Vacation Club • VIP Service Representative, Puerto Plata, DR

• Handled the sale of new leases to incoming Shareholders.

• Responsible for providing guests a full customer service experience during their stay.

• Checked in daily with members to fulfill any additional requests (i.e. meetings, activities, etc.). * Completed daily reports on each guest. Education:

Middlesex Community College • Edison, New Jersey

• Business Management • 1999 (Completed two (2) years) Road Master Driving School • Bethlehem, PA

• General truck driving and truck driving maneuvers • 2016 Licenses & Certificates

• CDL: Class A

• Tankers And Doubles Certificate

Skills:

• Customer service; communication; organizational; computer (Microsoft Word/ Excel)

References furnished upon request.