Forklift Operator Customer Service

DERRICK HESTER

407-***-**** **************@*****.*** Orlando, FL 32837

SUMMARY

To obtain a position that will enable me to use my strong organizational skills, clean safety record and ability to work well with people.

SKILLS

• Strong organizational skills.

• Ability to maintain time management.

• Able to work outside in variable weather conditions.

• Safety conscious and strong attention to detail.

• Able to adjust and learn the context of a challenge and quickly integrate new skills. • Punctual, reliable and solid attendance record

• Able to use electronic scanners and be able to manually enter necessary production and warehousing information using a keypad

• Able to work flexible schedules. Ability to stand. bend. and sit for extended amounts of time.

• A Great People Person• Responsible• A Team Leader•Extremely Organized and Detail Oriented•Excellent Communication.

EXPERIENCE

Customer Service Representative, Uhaul Storage, February 2022-January 2023

Jacksonville, FL

• Check in/out rental equipment, Attached, to customers vehicle according to specs

• Forklifting U-Boxes to warehouse, customer vehicle or transporter

• Maintenance Equipment and return to designated location.

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

• Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

• Demonstrated excellent communication skills in resolving product and consumer complaints.

• De-escalated problematic customer concerns, maintaining calm, friendly demeanor.

• Set up and activated customer accounts.

• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

February 2022

Forklift Operator, Loader, Champion Brands Inc, February 2018-March 2021

• Load and offload equipment and products from truck

• Place Product on work surface for further procesing

• Follow safety procedures using PPE

• Record and report all assigned tasks

• Uhaul

Forklift Operator, Pride Of Florida Bakers Traffic, April 2020-February 2021

• Load and offload products from truck to designated location

• Place Product on work surface for further procesing

• Follow all safety measures using PPE

• Log and report all tasks completed to immediate manager.

Forklift Operator Avon, Forklift Operator, ACHIEVEMENTS & AWARDS, Park, Uhaul, November 2016

EDUCATION AND TRAINING

Ridge Community High School January 2014

REFERENCES

REFERENCE MSG.JGalindez - "US Army" - "" Master Sergeant 407-***-**** Thomas Blunt - "" Supervisor 904-***-****

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