Customer Service Data Entry
Resume:
January **** to
June ****
June **** to
January 2018
March 2010 to
December 2015
June 2012
Roxane Gonzalez
Columbia, SC 29210
******.****@*****.***
Summary
Over 5 years experience in Customer Service. Great team leader and trainer.
Honest and reliable. Looking to grow with company
Skills
Information Security + Customer Service
Consultative Sales + Inventory Tracking
Data Collection ¢ Order Fulfillment
Data Entry + Stocking and Organization
Inbound and Outbound Calling
Experience
Home Depot
Henderson, NV
Customer Service Representative
Recommended improvements in products, service and billing methods
to management to prevent future problems.
Developed strong relationships with customers by providing
personalized assistance and support.
Surpassed sales goals through implementation of successful marketing
strategies.
Prepared and sold broad range of customized merchandise to
individuals and commercial accounts.
Collaborated with sales team members to stay current on inventory
levels and resolve item issues.
Wyndham Vacation Ownership
Las Vegas, NV
Housekeeper
Replaced sheets and pillowcases daily and used hospitality corners on
beds to provide comfort for guests.
Used cleaning chemicals following proper guidelines.
Used appropriate personal protective equipment and supplies when
handling hazardous waste or chemicals.
Scrubbed kitchen appliances, countertops and fixtures.
Desert View Modified Prison
Adelanto, CA
Correction Officer
Assisted in the development of individualized treatment plans for each
inmate based on their needs and risk factors.
Instructed inmates on work detail and oversaw work-site transportation.
Verified warrants, conducted searches and fingerprinted inmates.
Maintained appropriate control, security and well-being over those
detained.
Supervised offender work assignments and evaluated performance for
compliance with standard regulations.
Received property from incoming inmates, provided receipts and
inspected items for contraband.
Informed inmates and visitors of rules, safety and security procedures
and responsibilities.
Conducted investigations into incidents involving inmates, gathering
evidence and interviewing witnesses.
Instructed inmates in work assignments and explained tasks.
Education and Training
Dennisons Academy
Los Angeles, CA
High School Diploma
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