January **** to

June ****

June **** to

January 2018

March 2010 to

December 2015

June 2012

Roxane Gonzalez

Columbia, SC 29210

480-***-****

ad4auy@r.postjobfree.com

Summary

Over 5 years experience in Customer Service. Great team leader and trainer.

Honest and reliable. Looking to grow with company

Skills

Information Security + Customer Service

Consultative Sales + Inventory Tracking

Data Collection ¢ Order Fulfillment

Data Entry + Stocking and Organization

Inbound and Outbound Calling

Experience

Home Depot

Henderson, NV

Customer Service Representative

Recommended improvements in products, service and billing methods

to management to prevent future problems.

Developed strong relationships with customers by providing

personalized assistance and support.

Surpassed sales goals through implementation of successful marketing

strategies.

Prepared and sold broad range of customized merchandise to

individuals and commercial accounts.

Collaborated with sales team members to stay current on inventory

levels and resolve item issues.

Wyndham Vacation Ownership

Las Vegas, NV

Housekeeper

Replaced sheets and pillowcases daily and used hospitality corners on

beds to provide comfort for guests.

Used cleaning chemicals following proper guidelines.

Used appropriate personal protective equipment and supplies when

handling hazardous waste or chemicals.

Scrubbed kitchen appliances, countertops and fixtures.

Desert View Modified Prison

Adelanto, CA

Correction Officer

Assisted in the development of individualized treatment plans for each

inmate based on their needs and risk factors.

Instructed inmates on work detail and oversaw work-site transportation.

Verified warrants, conducted searches and fingerprinted inmates.

Maintained appropriate control, security and well-being over those

detained.

Supervised offender work assignments and evaluated performance for

compliance with standard regulations.

Received property from incoming inmates, provided receipts and

inspected items for contraband.

Informed inmates and visitors of rules, safety and security procedures

and responsibilities.

Conducted investigations into incidents involving inmates, gathering

evidence and interviewing witnesses.

Instructed inmates in work assignments and explained tasks.

Education and Training

Dennisons Academy

Los Angeles, CA

High School Diploma

Contact this candidate