Post Job Free

Resume

Sign in

Customer Service Project Manager

Location:
Englewood Cliffs, NJ, 07632
Posted:
March 12, 2024

Contact this candidate

Resume:

Debra Kaplan

**** ******** ****, ******, ** *****

201-***-****

ad4att@r.postjobfree.com

EMPLOYMENT

Piccolo Interiors Inc. DBA: Barbara Bell Interiors Inc. Tarrytown NY 2022-Present

Senior Project Manager

Responsible for all procuring, budgeting, and tracking for both residential and commercial design projects

Oversee design implementation to execute all project logistics, coordination and schedules

Develop and maintain excellent vendor relationships though strong collaboration and communication with both internal and external team members to deliver excellent outcomes

LaBossiere Associates Inc. Saddle River, NJ

Operations Manager 2012-2022

Responsible for directing large Commercial Projects at a boutique design firm

Oversee New Jersey accounts including, but not limited to, Eldred Preserve, Northbridge Co-Op, Sanzari Inc., Independence Harbor Condo, and other high-end residential accounts

Execute on projects from start to finish, assessing and resolving issues quickly while supporting a progressive organization in optimizing bottom line performance

Maintain strong-lasting relationships with clients and vendors, resulting in repeat customers and trust in the firm

Collaborate efficiently and effectively with internal and external stakeholders to reduce costs for both the organization and client; examples include sourcing alternative carriers and negotiating for discounts on behalf of clients

Liaise with clients and vendors after sales are made to coordinate appointments and monitor the logistics of clients’ design implementations

Suffern Fine Furniture, Suffern, NY

Customer Service Representative 2002-2012

Managed various phases of the procurement of contacted commercial and residential goods including product specification, planning, bidding, purchasing, transportation and installation

Provided excellent customer service by listening to clients’ design needs, ensuring a positive experience for all customers

Drove sales by working directly with clients to fulfill furniture wishes for bedrooms, dining rooms, kitchens, etc.

SKILLS

Project management

Communication

Purchasing

Operations/logistics

Sales

Account management

Vendor management

Design management

Customer service

EDUCATION

The University of Hartford

Bachelor of Arts, Mass Communications



Contact this candidate