GARY WAGNER

**** ******* ****, **** ******, FL **668 · 352-***-****

ad4arl@r.postjobfree.com · @bullgator58

EXPERIENCE

DECEMBER 2019 – APRIL 2020

COMPUTER ENGINEER – WORLDWIDE TECHSERVICES (WWTS)

I repair computers. This includes replacing Motherboards, LCD Displays, HardDrives and Keyboards in Laptops. I support Dell, HP and Lenovo Computer Companies. I am Certified Technician for Dell, HP and Lenovo. I left WWTS due to being Furloughed due to COVID=19.

FEBUARY 2015 – OCTOBER 2018

COMPUTER SPECIALISTS – ACCOUNT MANAGEMENT, DEPARTMENT OF TRANSPORTATION/FEDERAL AVIATION ADMINISTRATION

Create Accounts for newly hired personnel in Active Directory in the FAA Domain. Reset passwords. I was a Trier Three Technician. During this time, I telecommuted every day. We used a Ticketing Program call Remedy. I retired after 44 years of Federal Government Service.

OCTOBER 2013 – FEBUARY 2015

COMPUTER SPECIALISTS – NETWORK SERVICES, DEPARTMENT OF TRANSPORTATION/FEDERAL AVIATION ADMINISTRATION

Order, Configure, and install Cisco switches. I was a Trier Three Technician. During this time, I telecommuted every day. We used a Ticketing Program call Remedy.

DECEMBER 1988 – OCTOBER 2013

COMPUTER SPECIALISTS – NETWORK ADMINISTRATOR, DEPARTMENT OF TRANSPORTATION/FEDERAL AVIATION ADMINISTRATION

Create Accounts for newly hired personnel in Active Directory in the FAA Domain. Reset passwords. Maintained computers for 300+ personnel including repair and upgrades as needed. Maintained 6 servers which included performing Backups, replacing and upgrading as needed. I was a Trier Two Technician. We used a Ticketing Program call Remedy.

EDUCATION

JUNE 1973

GENERAL, Leto High School

Graduated 689 out of 923, 2.5GPA. Was a member of Interact Club and played Baseball

JUNE 1984

AIR TRAFFIC CONTROL, Embry Riddle Aeronautical university

While in the Army, I attended school and got my diploma.

SKILLS

I have good customer skills

Willing to learn new ideas

Team Player

ACTIVITIES

CompTIA A+ Certified

CompTIA N+ Certified

Had ITIL Training

ISS Training

Windows PowerShell v4.0 Training

Certified Dell Technician

Certified HP Technician

Certified Lenovo Technician