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Sales Associate Customer Service

Location:
Loughborough, Leicestershire, United Kingdom
Posted:
March 12, 2024

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Resume:

Opeyemi Abiru

flat * canal house, le** *aw ad4aqh@r.postjobfree.com 073**-******

EDUCATION

BSc Business Economics and Finance, Second Class Upper (2:1) Sep 2020 – Jun 2024

Loughborough University, Leicestershire

- Acquired Software skills in MS Office (Word, Excel, PowerPoint) and E-views.

A Levels: Economics (A), Geography (A), Business Studies (A) Sep 2018 – Jun 2024

Darrick Wood, Bromley

WORK EXPERIENCE

Field Operative, Capita PLC (TfL Project), London Jul 2023 – Sep 2023

•Collaborated effectively with TfL with the aim of implementing this city-wide project.

•Adapted swiftly to various scenarios that arose in public when activating our equipment across numerous sites around London

•Led small training groups to ensure that new colleagues fully understood the role and operations.

Sales Associate, Curry’s PLC, Loughborough Nov 2022 – Apr 2023

•Conducted analysis of customer data and sales metrics with my team to identify the most rewarding sales tactics, which led to the development of a sales script that resulted in a 23% increase in sale conversion rates.

•Utilised CRM data to track customer behaviour and preferences, enabling me to tailor my approach & bundle offerings to each customers unique needs.

•Continuously exceeded targets.

Trading Assistant, Sainsbury’s, Bromley September 2017 – Aug 2022 on/off

Managed inventory levels and ensured accurate stock replenishment on the shop floor to meet customer demands and minimize out-of-stock situations.

Assisted in the execution of merchandising plans, including setting up displays, signage, and promotional materials to enhance product visibility and drive sales.

Provided exceptional customer service by promptly addressing inquiries, resolving complaints, and assisting shoppers in locating products, contributing to a positive shopping experience.

Intern, Barclays Bank PLC, Camberwell Jun 2016 – Sep 2016

•Liaised with senior management in client meetings to gain an in-depth understanding of functions and procedures in the financial sector.

•Frequently ‘exceeded expectations’, providing customer services in bank hall attending to the needs of many members of that local community.

Project Leader, National Citizen Service (NCS), Greenwich Summer 2018

•Managed a Sports Charity Event at Sutcliffe Park to raise awareness of the then growing concerns of obesity in children while shining a light on the brilliant facilities there.

•Constructed a coordinated itinerary full of different sporting events, nutrition breaks and speeches that ensured that the event ran smoothly within our given timeframe.

Football, various clubs such as Brentford FC, London FA, Loughborough University FC • Played at high levels in Ireland and England, winning numerous trophies and personal accolades.

INTERESTS

Arts (Exploring philosophical & social ideas through film, literature and paintings) Athletics Gym Travel



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