Hannan Zafar, SAFe POPM; PMI/PMP ad4ang@r.postjobfree.com 973-***-****

Experienced Scrum Master with a strong record of driving product development initiatives and leading agile teams to success. Passionate about innovation and committed to delivering exceptional outcomes through advanced project management, team leadership, and technology expertise. Seeking a dynamic role where I can contribute to the success of cross-functional teams, drive continuous improvement, and optimize project outcomes. Skilled in fostering collaboration, mentoring, and implementing Agile best practices to enhance team productivity and deliver high-quality products on schedule.

Skills:

●12+ years of experience as a Scrum Master, working with cross-functional Agile teams.

●Strong knowledge and understanding of Scrum principles, practices, and ceremonies.

●Proven ability to guide and coach teams in adhering to Agile methodologies and best practices.

●Skilled in facilitating effective communication and collaboration across all roles and functions.

●Expertise in removing obstacles and impediments that hinder team productivity and progress.

●Excellent problem-solving and decision-making skills, with a focus on delivering value to stakeholders.

●Strong leadership and mentoring abilities, fostering a culture of continuous improvement.

●PMP certified Scrum Master demonstrating a thorough understanding of project management principles.

●Scaled Agile Certified Professional with expertise in Scaling Agile Scrum Framework

●CSM certified showcasing proficiency in Agile practices and methodologies.

●Proficient in Microsoft Office Suite, Visio, and project management tools like Rally.

●Outstanding presentation skills, delivering engaging and informative presentations to stakeholders.

Technical Skills Tools:

SDLC, Agile Scrum, Jira, SQL, MS Suite, Axure RP, MS Visio, Mindmap, Lucidchart, SharePoint, Confluence, and Azure DevOps

Scrum Master/Release Train Engineer

Sony Music Entertainment, New York

Jan 2023 - Present

●Facilitated daily stand-up meetings, sprint planning, sprint reviews, and retrospectives to ensure effective communication and collaboration among team members.

●Coached and mentored team members on agile principles and best practices for improved project delivery.

●Utilized Azure DevOps and Jira to manage project workflows, track progress, and ensure timely delivery of sprint commitments.

●Collaborated with product owners to prioritize and refine the product backlog, ensuring alignment with business goals.

●Identified and addressed impediments and risks, working closely with stakeholders to find appropriate solutions.

●Orchestrated the end-to-end product development lifecycle, skillfully navigating ideation, planning, execution, and launch phases to deliver impactful and high-quality products on schedule.

●Empowered and mentored cross-functional teams of developers, designers, and stakeholders, fostering a collaborative environment that fuels innovation, creativity, and collective ownership of project success.

●Spearheaded the adoption and implementation of Agile methodologies, including Scrum and Kanban, to streamline workflows, optimize team productivity, and foster a culture of continuous improvement.

●Led Agile Release trains successfully to meet their sprint goals and PI objectives.

●Facilitated Quarterly Program Increment Session.

●Leveraged agile tools such as Jira, Trello, or Asana to enhance team collaboration, project tracking, and sprint planning.

●Exceeded stakeholder expectations and significantly contributed to the company's growth and profitability.

●Collaborated with the Scrum team, technical staff, and source application teams, effectively communicating business requirements and designing technical solutions.

●Translated business requirements into concise JIRA tickets (Epics, User Stories, Tasks) with well-defined Acceptance Criteria.

●Resolved queries and ambiguities for developers and QA Engineers during development.

●Ensured that the software met project objectives, customer expectations, and deadlines.

●Acted as the main point of contact for communication between the project team and the source system owners.

●Actively communicated/consulted directly with the C-level executive team on a weekly basis, providing transformation progress updates, evaluating team maturity, metrics, and quality assurance methods.

●Trained senior leadership to be well-versed in Agile principles to support organization-wide transformation.

●Co-created the EPMO Transformation Implementation roadmap with the leadership team, prioritizing based on business value and outcomes.

●Escalated problems as required and researched and resolved issues related to application defects and/or bugs.

Senior Scrum Master

CHANEL, Contract

Jan 2022 - Jan 2023

●Led a team of 10 developers, testers, and product owners in the successful delivery of Project Aspire resulting in delivering MVP every 2 weeks.

●Implemented Agile framework and Scrum practices to improve team productivity and project visibility.

●Conducted sprint planning sessions, backlog refinement, and sprint reviews, ensuring the team's commitment to delivering high-quality products.

●Actively participated in cross-functional collaboration, fostering effective communication and alignment among stakeholders.

●Utilized Azure DevOps and Jira to manage project backlogs, track progress, and generate reports for stakeholders.

●Demonstrated exemplary servant leadership, adeptly facilitating Agile ceremonies and cultivating a culture of openness, transparency, and continuous learning, resulting in increased team efficiency and delivery excellence.

●Spearheaded the adoption and implementation of Agile methodologies, including Scrum and Kanban, to streamline workflows, optimize team productivity, and foster a culture of continuous improvement.

●Utilized Agile project management tools such as Rally, VersionOne, or Microsoft Azure DevOps to monitor project progress, identify bottlenecks, and maintain a transparent flow of work.

●Led and drove successful implementation projects of Oracle Applications and cutting-edge software solutions, enabling the organization to leverage technology for maximum impact and competitive advantage.

●Planned, managed, and documented technical discussions, store visits, and intake processes, providing a repository for technical information across the retail landscape.

●Assisted with testing new applications and system enhancements in different environments before going live.

●Assisted with training and onboarding with POS system workflows, also gathered information from end-users to create use cases for further enhancements and updates.

●Worked in partnership with team members and external vendors to troubleshoot, identify, and implement enhancements to the Chanel POS environment.

●Spearheaded real-time system issues by remotely accessing customer-facing boutique registers.

●Created step-by-step user guides to configure updated enhancement builds and configurations for hardware and software upgrades, which were distributed company-wide for business users.

●Supported in planning and executing enterprise-level hardware upgrades to existing and new boutiques.

●Went on-site to ensure all systems were working correctly and provided support to business users when system functionalities failed.

Agile Scrum Master

ASME (The American Society of Mechanical Engineers), Full-time

Jan 2020 - Jan 2022

●Managed multiple Agile projects simultaneously, ensuring adherence to Scrum principles and best practices.

●Facilitated Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives.

●Collaborated with product owners and stakeholders to define project scope, prioritize backlog items, and ensure alignment with business objectives.

●Utilized Azure DevOps and Jira to manage project workflows, track progress, and generate reports for project stakeholders.

●Coached and mentored team members on Agile methodologies, fostering a culture of continuous improvement and high-performance.

Agile Technical Manager

IT Consulting, Contract

Jan 2012 - Jan 2020

● Led the seamless execution of Agile projects, meticulously managing project timelines, budgets, and

resources to consistently deliver exceptional and high-impact client outcomes.

● Collaborated closely and proactively with stakeholders to discern and document requirements, craft

compelling business cases, and align technology solutions with strategic objectives, ensuring unparalleled

client success and satisfaction.

● Conducted comprehensive and insightful technology assessments, driving process improvements, system

optimizations, and technological advancements that fostered a culture of continuous innovation.

● Utilized Agile metrics and reporting tools such as burndown charts, velocity metrics, or cumulative flow

diagrams to assess team performance and optimize project delivery.

● Inspired and guided teams in implementing cutting-edge cloud computing solutions and software

development projects, strategically positioning clients for enhanced competitiveness and operational

excellence.

Education: Bachelor's in Science Finance

Certifications: PMP SAFe POPM CSM

Contact this candidate