Krysten Linsky

Richmond, IL

224-***-****

ad4and@r.postjobfree.com

SUMMARY

Detail-oriented and highly experienced Certified Pharmacy Technician with over 10 years’ experience assisting pharmacists and providing high-level services. Demonstrated success in training, supervising, and managing other employees to ensure adherence to safe, efficient, and customer-focused protocols. Committed to quality and accuracy in ordering, dispensing, and labeling medications. Effectively managed inventory. Provided outstanding levels of customer service to patients and important information about medication and side effects. Resolved insurance issues. Recognized as an asset to any pharmacy team.

KEY SKILLS

Certified Pharmacy Technician

Pharmacology

Drug Classifications

Dosage Calculations

Side Effects and Adverse Reactions

Medication Storage Requirements

Accuracy and Attention to Detail

Pharmacy Laws and Regulations

Management

Interpersonal Communication

Ability to Multitask

Customer Service

Dependability

Pharmacy Software & Tools

PROFESSIONAL EXPERIENCE

Senior Pharmacy Technician Spring Grove, IL 07/2009 – 09/2023

Walgreens

Worked new referral requests by conducting enrollment, verifying benefits, completing prior authorization requests, and scheduling orders with doctor offices.

Monitored the dispensing of specialty medication to patients with chronic illnesses.

Ensured patient files were up to date and complete.

Processed patient’s benefits in a timely manner, providing accurate quotes to patients.

Actively assisted with inbound calls to minimizes pharmacy’s answering time.

Provided exceptional training to new employees to prepare them for on-floor duties.

Led the welcome season prescription transfers queue to efficiently process new orders.

Assisted with Supervisor calls and de-escalation of issues.

EDUCATION

Pharmacy Technician Certification Program

High School Diploma, General Education Wauconda High School, Wauconda, IL

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